AutoNation Honda South Corpus Christi - Service Center

The service is wonderful and Jill was so helpful! I’ve never been disappointed when I take my car in for service! I called her yesterday morning and she was able to get me right in! never been disappointed when I take my car in for service! I called her yesterday morning and she was able to get me right in! More

Service Department lacking in Service This franchise does not care about customer satisfaction, the service that was provided for me did not meet my expectations and I highly recommend to This franchise does not care about customer satisfaction, the service that was provided for me did not meet my expectations and I highly recommend to get your vehicle serviced elsewhere. More specifically, I go to get my air conditioning diagnosed and they tell me that they need to replace the evaporator core and expansion valve which was about $1,000.00. I get the vehicle back and it is still not blowing cold air, the fact that they released the vehicle to me knowing that it was not fixed is a huge embarrassment to the Honda name and this Autonation franchise. I take it back and they say, "oh it is the relay switch" and they replace it, still not working correctly when they release it to me. The service technicians are not very skilled if they misdiagnosed my car 3 times, and it would seem that the labor and parts that i paid for was not the cause at all and that they were actually in good working order. The service representatives were not helpful either, very quick to hand me quotes on more parts and labor. I paid loads of money for this fix, and it is not fixed, that is not how Honda should treat their customers. I can't help but feel like this dealership has robbed me of hard-earned money. Be weary about getting your vehicle serviced there, their lack of knowledge and expertise is very evident when talking to these service representatives. In fact, they also tried to tell me that my radiator fans were not operating correctly, however, one fan kicks on when the A/C does and the other when the vehicle's engine exceeds 255 degrees and that's how radiator fans properly work. These service technicians and representatives will just tell you anything to get more money or for you to leave. This was my experience at Autonation Honda. More

Worst service due to total lack of communication After 20 years of being a Honda advocate and owner of at least seven Honda vehicles, the dealership in Corpus Christi has lost my respect and patronag After 20 years of being a Honda advocate and owner of at least seven Honda vehicles, the dealership in Corpus Christi has lost my respect and patronage. I was promised a suitable trailer hitch as part of my trade for a new vehicle to support my aluminum hitch mount cargo basket. They also called to say my licence plates and hitch were in. After six and one half hours, I find a hitch that is half the size of the one on my Honda trade in and still dealer plates on my new car. If there was any communication within the dealership or between the service department and their customers, this mess could have been avoided. Victoria Honda, hope you can offer this new Honda owner the service you have in past years. Autonation Honda, you have lost a faithful customer. More

Lying, racist service department I took my Honda Prelude in to have the door handle repaired. I was charged 125 dollars for a new handle. Two days later I couldn't open the door with I took my Honda Prelude in to have the door handle repaired. I was charged 125 dollars for a new handle. Two days later I couldn't open the door with the handle. I took it back in and was told, that had nothing to do with what they did. I guess they do think all Black people are stupid. If you installed a new door handle and my door will not open using the handle, it has everything to do with the handle you put on. I will never take my car there and would tell everyone else not to deal with them. The service department is horrible. More

Service department horrible !!! Don't buy a car at autonation honda. The service department is horrible they will give the runaround for weeks now even 2 months ,if you purchase a wa Don't buy a car at autonation honda. The service department is horrible they will give the runaround for weeks now even 2 months ,if you purchase a warranty at dealership you expect them to honor the warrant, but they don't, they will magically somehow have no record of you calling showing up taking your car in ,we have proof of two documents indicating we were but some how the problem didn't get fixed or looked at even though say they did,but they didn't write notes bout it hmm. Yes it's bout the a/c on the 2011 Volkswagen Robert Ibarra customer service manager and John service advisor and general manager Stan ruprenski of autonation honda. About 12 calls of the runaround amd in person 7 times still these people manage to beat around the Bush made a complaint to the bbb.org I'm corpus that just made them more upset more beating around the saying several already they will call back and several times saying it has been approved and even saying yes go ahead and bring it the next day but then there's another excuse after after another excuse after another excuse, yeah everybody frustrated and nothing resolved ,autonation honda good !!!!! Don't buy a car any car here people cause the service department will not honor the warranty or take forever with more and more runaround excuses. ... good luck people buy elsewhere bbb.org is aware of situation but don't think autonation honda is going to fix things anyways More