AutoNation Honda Sanford - Service Center

Bob Garcia carries the title Customer Adviser and he is a very good adviser. In my opinion his title should be changed to CUSTOMER ADVOCATE. When my 2007 Odyssey threw its Harmonic Balancer with only thr very good adviser. In my opinion his title should be changed to CUSTOMER ADVOCATE. When my 2007 Odyssey threw its Harmonic Balancer with only three weeks and 2,700 miles left on its drive train warranty Bob went to work for me. Even though that part wasn't listed as a covered item Bob called Honda and ADVOCATED for me. The result was Honda covered the item. I feel strongly that was the right decision but it is a decision that would never have been made without Bob Garcia my CUSTOMER ADVOCATE. Did I mention this all happened on a Sunday! Amazingly enough and coincidentally enough the following week this very same car developed an issue with the timing belt tensioner. Again not listed as a covered item. CUSTOMER ADVOCATE Bob Garcia worked his magic by making multiple calls to Honda. Once again he got the job done. I agree with Honda's decision and was blown away that Bob took the time to use his knowledge of the Honda organization to my benefit. End result? My next car will be a Honda, purchased from Courtesy Honda and Bob Garcia will see to its service needs. Thanks Bob, thanks Courtesy and thanks Honda. More

We purchased an Accord from Courtesy Honda app. a year ago. It is a great vehicle. We also have the vehicle serviced at this dealership. We ran into a small service question which Courtesy promptly add ago. It is a great vehicle. We also have the vehicle serviced at this dealership. We ran into a small service question which Courtesy promptly addressed. The item in question was taken care of promptly. Adryunne Wilson even called us back to confirm if everything was satisfactory. We enjoy owning our Honda and will probably (if they keep up the good service, design, reliability, etc.) purchase another when it comes time. However, when we purchase a vehicle we establish a relationship with a dealer. So far Honda has proven not only to make great vehicles (first one in the 1980s), but have excellent customer service as well. Thanks Adryunne! More

Excellent experience with Robert Garcia. Friendly, Excellent experience with Robert Garcia. Friendly, professional and on top of the work perform in my car. He kept me posted as the service progresse Excellent experience with Robert Garcia. Friendly, professional and on top of the work perform in my car. He kept me posted as the service progressed. I will recomend Bob and the Honda Dealership at Sanford, Fl. More

The one thing that has always impressed me about Bob is his friendliness and knowledge. Those 2 charastics are hard to find and that's why I keep coming back to him at courtesy and will continue coming bac his friendliness and knowledge. Those 2 charastics are hard to find and that's why I keep coming back to him at courtesy and will continue coming back to him like I have in the past 8 years. More

Pete has been our go-to guy for all Honda parts needed for our shop since he came and introduced himself to us years ago. He will go above and beyond to help us with any questions or concerns that we migh for our shop since he came and introduced himself to us years ago. He will go above and beyond to help us with any questions or concerns that we might have concerning parts. We are grateful that we have Pete working on our team! More

I needed a new key for my Accord. Dave Wiggins in the Parts Department was very pleasant, helpful and professional. I recommend this dealer and Dave to everyone. Wanda Parts Department was very pleasant, helpful and professional. I recommend this dealer and Dave to everyone. Wanda More