AutoNation Honda Sanford - Service Center

Piston rings in 2014 Honda I think it’s horrible that this place will not fix my 2014 Honda for the piston rings when they recalled all the way up to 2013 for the same problem d I think it’s horrible that this place will not fix my 2014 Honda for the piston rings when they recalled all the way up to 2013 for the same problem don’t ever go to this dealership Honda sucks!!!! More

Misleading info while the problem is completely ignored!!!!! So I brought my car to Honda Autonation in Sanford, FL yesterday because the car shakes when being driven. I dropped the car off at 7:45 AM. The agent So I brought my car to Honda Autonation in Sanford, FL yesterday because the car shakes when being driven. I dropped the car off at 7:45 AM. The agent, Radamus I believe his name is, contacted me to tell me that the issue was that my car needed alignment and to make it even better, I needed to also do a Balance and Rotate adjustment to ensure that the car does not shake. I picked up my car around 6: 25 PM. $178 later, Radamus told me that, the issue was that something by the passenger front tire was bent and was indeed the source of the vibration. He never mentioned any of this to me while we spoke on the phone TWICE during the day when he told me all I needed was a four wheel alignment and Balance and Rotate adjustment. Why was I getting these services done if they were not causing the problem I brought my car in for? When I asked why the issue was not brought up to me or even addressed, he responded that the guy who deals with this matter had already left. My car was there the whole day!!!! The car is shaking more now than it was before. now I am chatting with an agent who identified himself as Kadian K. I am trying to reach a manager or supervisor, and it has been 45 mns, the agent disappeared, and I am still waiting. Excellent service Honda Autonation of Sanford...NOT!! More

Cleaning/wash The guys in the back did a magnificent job on their cleaning & detailing my car. I love the job they did for me. I will be back to your Honda dealersh The guys in the back did a magnificent job on their cleaning & detailing my car. I love the job they did for me. I will be back to your Honda dealership. More

Air Bag Replacement In mid April i took my car in for maintenance, while there it was determined vehicle was included in air bag recall. I was told parts had to be ordere In mid April i took my car in for maintenance, while there it was determined vehicle was included in air bag recall. I was told parts had to be ordered and once they came in repair could be done. First week of August I get the call that the parts are in. I than contact service advisor to confirm parts are indeed in and I am told that if i make an appointment on a week day i need to drop off car before 3 pm and if i drop off on weekend need to drop off before noon. Made appointment for Saturday, August 6th and dropped off car at 11:30 am. At 1:00 pm get call that repair cannot be made because they do not have the parts. Really????? More

Air bag replaced n scratched up I went to get my airbag replaced and I come to see that they scratched up the whole dashboard where the airbag was replaced and they didn't even have I went to get my airbag replaced and I come to see that they scratched up the whole dashboard where the airbag was replaced and they didn't even have the courtesy to wipe it down and clean it up. I'm going to post some pictures and show you guys, this is just unacceptable you guys change your airbag and the scratch up my dashboard and you leave it a mess. More

Service Department My Honda was towed 4 times in a month for the same problem. The first time they replaced a part for close to $400 that they were surprised had to rep My Honda was towed 4 times in a month for the same problem. The first time they replaced a part for close to $400 that they were surprised had to replaced. The second time they replaced the battery. The third time they had to do a software update on the part they replaced the first time. The fourth time they said oops it was the starter all along and that costs $1200. BUT they don't stock starters and had to order one that took 2 days. BUT it's not our fault, the computer messed up. More

Best dude ever! Came in for the service needed and he was right there to help with eveything needed. Quick and attentive to all the aspects of my car! Overall awesome exprience. right there to help with eveything needed. Quick and attentive to all the aspects of my car! Overall awesome exprience. More