AutoNation Honda Sanford

Jose was great to deal with, but the "Finance Guy" needs some training. I was paying cash and he was confused as to what to do when the balance was 4 cents and I only had a nickel. LOL some training. I was paying cash and he was confused as to what to do when the balance was 4 cents and I only had a nickel. LOL More

I had a great experience at this dealership. Austyn and Richard helped me walk out of there with the car I wanted. Austyn and Richard helped me walk out of there with the car I wanted. More

I brought my Civic in for maintenance. Oil, tire rotation and cabin filter. The service person told me $100 but didn’t mention labor. I should have asked. The labor was $300. Also they n Oil, tire rotation and cabin filter. The service person told me $100 but didn’t mention labor. I should have asked. The labor was $300. Also they never called me to pick up the car I just drove down right before closing and has to wait one hour to get get my car it ended up costing over $500 total. Just ridiculous. The service person was also rude to boot. When grabbing my key he grabbed a fob with many keys and the only other one looked like mine so I said I think it’s the other one those aren’t my keys. He came back with the wrong car. When I told him it wasn’t my car he actually got mad at me. Which is hilarious. I don’t have the paperwork in front of me. Out of the two keys on the table one looked just like mine. Maybe read the paper more carefully instead of getting upset with the customer. It was completely uncalled for as I was being very patient. They were understaffed. But that’s no excuse for being rude. More

Great service! Will work with him again. He even picked me up personally when the shuttle service girl went home early. Will work with him again. He even picked me up personally when the shuttle service girl went home early. More

The staff was great. They arranged for shuttle service that I didn't expect. They made my experience there very pleasant. I will be back.. They arranged for shuttle service that I didn't expect. They made my experience there very pleasant. I will be back.. More

Bianca was great. The service department took me right in and I did not have a long wait at all. The service department took me right in and I did not have a long wait at all. More

Good experience finding the car I wanted and Daryl worked hard to make an offer for my trade that made my purchase possible. hard to make an offer for my trade that made my purchase possible. More

Joseph is great! Amazing customer service, very friendly and knowledgeable. A pleasure to deal with Amazing customer service, very friendly and knowledgeable. A pleasure to deal with More

Very unhappy with the service provided. First, upon arrival, I requested a courtesy ride home and was told that the service was not offered on a Saturday. However, while waiting to be pick First, upon arrival, I requested a courtesy ride home and was told that the service was not offered on a Saturday. However, while waiting to be picked up by a friend I noticed that the customer before me who was attended to by the same customer support personnel, got into a courtesy car, and left. Secondly, I was told that the service would take two hours, but it would be four hours later and four disconnected calls before I was able to receive a confirmation to pickup. Upon arrival they were not able to provide a printed bill, I requested that the bill be emailed but one month later it is yet to be received. I find it appalling that you would have the audacity to email me about buying my can let alone to request a review. Very disgruntled customer More