AutoNation Honda Sanford

I have been dealing with this Honda dealership for over 22 years. Up until recently I have been very happy with customer service and the service department. My advisor has been Travis and he has been beyon 22 years. Up until recently I have been very happy with customer service and the service department. My advisor has been Travis and he has been beyond excellent, always truly concerned with the customers satisfaction. Unfortunately over the last year it is IMPOSSIBLE to get anyone to answer a phone whether I'm calling the operator or the service department. Travis has provided me with his personal cell phone number. Does Honda not care about this situation which is why I gave a not very good overall rating of this dealership. A service advisor should not have to provide his personal cell to customers in order to reach them. Travis and the work performed are ranked very very high but Honda needs to improve the phone situation for customers. More

My service advisor, Rocky, was excellent! Kept me up to date with work being done on my car. Also, technician took pictures and documented work, Thank you both for you had work. This dealersh Kept me up to date with work being done on my car. Also, technician took pictures and documented work, Thank you both for you had work. This dealership was recently burdened with a terrible “hack for ransom” which created havoc for the company, employees and clients!!!! They have worked very hard to maintain service to ALL! It is very hard for our American companies to compete with these hackers and creators of chaos….Billions of $ lost due to these foreign bad actors. I have always been treated well and will continue to use them! AR Longwood Florida More

Anthony and Sosa were great to work with for purchasing and financing, would recommend to anyone. and financing, would recommend to anyone. More

Excellent, very professional and knowledgeable. Service advisors insure that the customer is taken care of. Service advisors insure that the customer is taken care of. More

My advisor was very inconsiderate. No empathy. No understanding. Ultimately, I was charged for an oil change that should have been free. No empathy. No understanding. Ultimately, I was charged for an oil change that should have been free. More

Great service from the sales department and good pricing salesman. Finance dept was easy to deal with as well. salesman. Finance dept was easy to deal with as well. More

Amazing service! ! My family and I were taken care off since we arrived at the door. Anthony helped me get a great car and worked with me on getting the best deal. Hig ! My family and I were taken care off since we arrived at the door. Anthony helped me get a great car and worked with me on getting the best deal. Highly recommend the team here if you are car shopping!! More

It was very quick service. I would bring my car again for the next oil change. I would bring my car again for the next oil change. More

Travis is great! Very friendly and takes care of you fast and I do not feel like he is trying to sell me on some work I don't need. Very friendly and takes care of you fast and I do not feel like he is trying to sell me on some work I don't need. More

Very friendly very helpful. They go above and beyond to make sure the customer is happy and well taken care of.. They go above and beyond to make sure the customer is happy and well taken care of.. More