AutoNation Honda Sanford

Not the best service experience sad to say. Told my service guy we needed the car back for vacation the next morning. Came in for an oil change and wiper change. Was sent a text halfway through Told my service guy we needed the car back for vacation the next morning. Came in for an oil change and wiper change. Was sent a text halfway through the day I needed an alignment. I responded to the text but hours went by with no response. Finally got a response that he was tied up in meetings. They started the alignment and at 6:15 knowing the dealerships service dept closed at 7 and still no call, we headed to the dealership. There was only one person left to handle all customers in the service department. We had to wait a long time. Finally we were able to ask about our car, they said they were pulling it off the rack and would bring it around. It was after 7 pm by now. It hadn’t been vacuumed or washed but the receipt said it had. I just know that if we didn’t go to the dealership we would not have had our car back for our trip. No communication whatsoever. It was not the service I have had in the past and I was very disappointed. Especially as we have purchased several cars from this dealership. More

The people at this dealership are very friendly, the buying process was extremely easy. So far the experience was good. buying process was extremely easy. So far the experience was good. More

Excellent customer service. Very professional. Easy to work with and very knowledgeable and helpful. Would definitely recommend. Very professional. Easy to work with and very knowledgeable and helpful. Would definitely recommend. More

I went in to have my remote key fob battery’s replaced and Bob the parts representative replaced both of my key fob batteries really quickly. AND.. He did it at No Charge. I was blown away thinking I wa and Bob the parts representative replaced both of my key fob batteries really quickly. AND.. He did it at No Charge. I was blown away thinking I was going to have to spend at least $10.00 but nope. No charge. Thank you Parts Man Bob. I really appreciated your professionalism and kindness of not charging me. 5 starts to Autonation Honda Parts Dept. I’ll definitely be back…. More

We can not say enough good things about our experience. Super easy and relaxed environment. I love how they do not have little cubicles they sit you in. It is all open area with comfy chairs. The salesman Super easy and relaxed environment. I love how they do not have little cubicles they sit you in. It is all open area with comfy chairs. The salesman Justin Simms was very polite and non pushy. We will buy a car here again. More

I recommend the dealer, all the people are very attentive. Good deal, clear information,excellent. attentive. Good deal, clear information,excellent. More

This dealership was very friendly, explainable and negotiable with finance. Have all type of cars at inventory for us look at car and test drive before buying a car. negotiable with finance. Have all type of cars at inventory for us look at car and test drive before buying a car. More

Our Honda CR-V was shuttering at 30mph. Auto Nation diagnosed the problem quickly. And correctly. Auto Nation diagnosed the problem quickly. And correctly. More

Stanly Arias sold us a pickup truck at AutoNation Honda in Sanford. He never made us feel rushed to make a decision. Was extremely patient while we waffled back and forth on what for us was a difficult dec in Sanford. He never made us feel rushed to make a decision. Was extremely patient while we waffled back and forth on what for us was a difficult decision. Got answers to our many questions, some of which were pretty quirky. Followed up with us after the sale on a couple of issues when he really didn't have to. Came in on his day off (Sunday) to walk us through the sale process when he really didn't have to do that either. Stanly really understands that the best way to succeed in sales is to give the customer what they need. He's a true professional. More

They have always provided good service and communicate effectively during the visit. Kenny Love was good to work with. effectively during the visit. Kenny Love was good to work with. More