AutoNation Honda Roseville - Service Center

Large dealership with lots of selection and room in service area. To me the most important thing about a dealer is how they treat their customers. I've been a customer for over 25-years and I keep comi service area. To me the most important thing about a dealer is how they treat their customers. I've been a customer for over 25-years and I keep coming back because of James Harding, who is a Service Advisor. He's honest, fair and transparent which is rare these days. More

Great service! Even though there was a lot of people in the service department the promised time was kept and I was in and out in less than two hours! Even though there was a lot of people in the service department the promised time was kept and I was in and out in less than two hours! More

This time was very pleased by the rep, she was considered and caring friendly helpful and caring friendly helpful More

It was a very helpful and clean environment and I appreciate the help I was given from joey he was so sweet! appreciate the help I was given from joey he was so sweet! More

I visited the Service Department and they helpful and it was easy to get in for an appointment. They serviced my car quickly and efficiently was easy to get in for an appointment. They serviced my car quickly and efficiently More

My "check engine light" came on when I was on my way home on a Saturday afternoon. I was able to make it home and immediately called Roseville Auto West Honda to make an appointment for service. I was schedu on a Saturday afternoon. I was able to make it home and immediately called Roseville Auto West Honda to make an appointment for service. I was scheduled for the following Tuesday with a drop off Monday afternoon. I received a phone call from my Service Advisor, Kyle Singh, the next morning. He advised that the spark plugs that I had replaced in 2021 were defective. The spark plugs were covered for 12 months or 10,000 miles. They were replaced over 12 months. Kyle spoke with the Service Manager who authorized replacing the spark plugs at no cost to me despite being replaced over 12 months as the mileage was well below 10,000 miles and I was just in for service in June and had to have the alternator replaced. Great customer service from both Kyle Singh and his Service Manager! More

Got my car serviced here, they were quick and professional about it. And, I also felt comfortable here. professional about it. And, I also felt comfortable here. More

Really happy I brought my car here! Great customer service and my car is running great! Great customer service and my car is running great! More

the service advisor joe was good and made the process very easy nice waiting area while service was being done very easy nice waiting area while service was being done More

Nice people and knowledgeable service reps. I always get a full explanation about services which I appreciate. I always get a full explanation about services which I appreciate. More