AutoNation Honda Roseville - Service Center

Although it was stated that I will be waiting for service in my vehicle, it took 2.5 hours for an Oil change, I wished I would have been told so I could planned accordantly, also I was asked if I would lik in my vehicle, it took 2.5 hours for an Oil change, I wished I would have been told so I could planned accordantly, also I was asked if I would like my vehicle to be washed, I said sure, when my vehicle was returned, it was not washed which for as long as it took I was hoping the vehicle would be washed upon return. More

Terrible. I had them replace the air bags as a recall and then do a free inspection. They completely forgot I wanted the inspection when they called and told m I had them replace the air bags as a recall and then do a free inspection. They completely forgot I wanted the inspection when they called and told me it was ready for pick up. I was told the inspection would take no more than an hour, which still fit my schedule. I arrived at the dealership and waited for 2 hours before they got my inspection finished after they kept assuring me for the past hour that it’ll be done “any minute now”. When I received the inspection report- nothing you couldn’t already see yourself. It took them 2 hours to tell me my tires were good, brakes looked ok, air filter was ok and my battery held a charge. Absolute waste of 2 hours. They proceeded to have me wait 10-15 minutes in 110 degree heat while someone pulled the car around. Never using the service department at this dealership again. Because of all this I was late for work( which I communicated to my service advisor, Andrew ). More

Dropped my Pilot off for service. Was in and out with the help of Darius. Was updated on the services my Pilot needed and it was done when promised Was in and out with the help of Darius. Was updated on the services my Pilot needed and it was done when promised More

Samantha always provides the best customer service A++ I drive a more than 30 minutes to get my car serviced here. drive a more than 30 minutes to get my car serviced here. More

I was helped by Andrew Frey and he displayed some of the best customer service I’ve received! He was very efficient, kind, and made me feel better after experiencing a rough morning with two flat tires. I w best customer service I’ve received! He was very efficient, kind, and made me feel better after experiencing a rough morning with two flat tires. I was far from home and Andrew made sure his guys stayed a little later to take care of my car quickly. I was extremely thankful! More

I appreciate the timely service, the professionalism of the Service Advisor, and the explanation on what service items were critical and which could wait for a later time. The free car wash was a nice extr the Service Advisor, and the explanation on what service items were critical and which could wait for a later time. The free car wash was a nice extra. More

Great customer service. My car always runs perfectly after. JOEY Aria is very thorough and helpful. My car always runs perfectly after. JOEY Aria is very thorough and helpful. More

Every body is friendly and knolege and make me feel welcome, specially David Harries the one to take care of me. welcome, specially David Harries the one to take care of me. More

I came in on short notice to have a fog light replaced on my CRV. Jim Harding was most helpful. The replacement was Timely made and the car was serviced and inspected for an upcoming road trip. I’ll continue my CRV. Jim Harding was most helpful. The replacement was Timely made and the car was serviced and inspected for an upcoming road trip. I’ll continue have my Honda serviced here. Very satisfied! More

Great service and amazing attention to detail. always friendly kind and willing to help.very fast always friendly kind and willing to help.very fast More