AutoNation Honda Roseville - Service Center

I have taken my ‘09 Honda Accord to Auto Nation Honda at the Roseville Auto Mall since 2009 when we purchased our car. I have been pleased with most of the service advisors who have helped me. Most recentl the Roseville Auto Mall since 2009 when we purchased our car. I have been pleased with most of the service advisors who have helped me. Most recently, Werner took care of me because my regular advisor was out I’ll; I could not have been more pleased with how he handled the appt. Even though my car has 150K miles on it, it still looks like new. I intend to keep taking it to my dealer for service as long as I own the car. More

I have been having my vehicles serviced here for over 17 years. Always great customer service, from the people that check you in, to your service advisor…all polite, friendly & knowledgeable. . years. Always great customer service, from the people that check you in, to your service advisor…all polite, friendly & knowledgeable. . More

I had a very pleasant experience with this service department. The advisor, Darius was very friendly and helpful. Maintenance was performed quickly and my car was returned washed! department. The advisor, Darius was very friendly and helpful. Maintenance was performed quickly and my car was returned washed! More

Joey tried to screw me over and make me spend WAY more money than was necessary. When I pointed out that I didn't want all this extra stuff and wasn't comfortable ordering parts without checking that they money than was necessary. When I pointed out that I didn't want all this extra stuff and wasn't comfortable ordering parts without checking that they weren't working first he tried to tell me that he was saving me money LOL. The part wasn't even broken in the end. This is why car dealerships get a bad rap! More

Service personnel were professional, knowledgeable, and explained services. Service was prompt and costs appeared appropriate. explained services. Service was prompt and costs appeared appropriate. More

Prices are too high. I believe some of the service recommendations "may" be frivolous. Things are slow, people are driving less and I get the impression that Auto Natio I believe some of the service recommendations "may" be frivolous. Things are slow, people are driving less and I get the impression that Auto Nation is trying to squeeze the gonads of its customers to make up for the slow down in revenue. This could backfire. Some customers may start buying American cars. Others may start looking for cheaper alternatives and some may start working on their own cars. Staff turnover at the service center has skyrocketed. Every time we come for a service we see "ALL" new faces. More

Returned my vehicle damaged and didn’t bother to tell me. Didn’t fix all my issues or offer solutions. Didn’t fix all my issues or offer solutions. More

Clean, friendly and efficient service. My service manager was awesome! Check in time was quick! My service manager was awesome! Check in time was quick! More

Samantha was great professional helpful and super friendly. Every question was answered with knowledge friendliness friendly. Every question was answered with knowledge friendliness More

The service was sufficient, professional, and done in a timely manner. I will definitely continue to return to the Roseville location whenever I have auto needs. timely manner. I will definitely continue to return to the Roseville location whenever I have auto needs. More