AutoNation Honda Roseville - Service Center
Roseville, CA
1,238 Reviews of AutoNation Honda Roseville - Service Center
Had my car serviced for an oil change. ....in and out in 45 minutes. Samantha, my service advisor, was GREAT!!! Very engaging. I would give them 10 stars if it was available!! ....in and out in 45 minutes. Samantha, my service advisor, was GREAT!!! Very engaging. I would give them 10 stars if it was available!! More
Jimmie is incredible. He is professional, cares for the customer, and doesn't make you feel like an inconvenience. The work here is superb, BUT I must warn that there is He is professional, cares for the customer, and doesn't make you feel like an inconvenience. The work here is superb, BUT I must warn that there is a good chance that the work will talk an hour or more longer to be completed than they originally say, so bring a book, computer, etc. and be ready to stay awhile. More
Friendly service- however, it takes forever to get in and out of there for a basic service. They are just so busy. I have had two appointments and decided to wait while my car was serviced. The first time th out of there for a basic service. They are just so busy. I have had two appointments and decided to wait while my car was serviced. The first time they forgot I was waiting - was there for hours. The second time my appointment was at 9:20 am and it was almost 10 am before I was in the waiting area. My car was finished at approximately 11:45 am. Not sure if it is normal for it to take over 2-1/2 hours for an oil change. Very frustrating to have it take that long when an appointment is scheduled. More
Andrew and his service team went above and beyond when repairing our Honda Pilot. We had numerous issues, some quite technical, that required fighting with our warranty company. Andrew completely went to repairing our Honda Pilot. We had numerous issues, some quite technical, that required fighting with our warranty company. Andrew completely went to bat for us as an advocate for the repairs, and we cannot thank him enough. We will always take our Pilot to Andrew at Roseville Honda thanks to the amazing quality of service we received! Thank you! More
My service advisor Jimmie is such a busy man, but he was still able to sneak me in Saturday morning to take care of me. I drive my car a lot due to work and my boys soccer activities and understood the rush still able to sneak me in Saturday morning to take care of me. I drive my car a lot due to work and my boys soccer activities and understood the rush and importance of coming in asap to get my car taken care of. He ain’t pushy or makes you feel like you have to spend hundreds of dollars when you visit. I appreciate his honestly and rapport he has build with not just me but with he other customers! He is a keeper! 😁 thank you again Jimmie!! More