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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,238 Reviews

1,238 Reviews of AutoNation Honda Roseville - Service Center

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October 25, 2022

I had a really great experience overall. I really felt like Joe cared about making sure we were happy. More

by Jaime M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 02, 2022 -

AutoNation Honda Roseville responded

Hello Jaime, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 24, 2022

Brenda was my service advisor. She did a good job in getting my CRV checked in and in process. I was told it would be two hours but it took longer because when my car was finished More

by ac2skip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 31, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 24, 2022

I had the pleasure to experience quality customer care with an emphasis on human connection recently. I am truly grateful for the opportunity for this experience. More

by wade87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kelley, Lisa Parasrami
Oct 31, 2022 -

AutoNation Honda Roseville responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 22, 2022

everything went good i was very happy with the service service person was very helpful she was excelent too bad i can not remember her name she is a female like i said very helpful i wish i can remember h More

by Humbertopacifico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 31, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Oct 31, 2022 -

Humbertopacifico responded

thank you again lisa parasrami i realy appreciate all your help

October 20, 2022

As usual, my service appointment was on time, done well within the estimate wait time and thoroughly explained. I was given advise on maintenance items coming up for the next appointment. More

by Quilter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Oct 27, 2022 -

AutoNation Honda Roseville responded

Hi Quilter, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2022

The people have always been kind and knowledgeable. However, 2+ hours for an oil change & tire rotation, with a prescheduled online appointment, is unacceptable. More

by sburkhalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
Oct 27, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 19, 2022

The dealership was very clean. The staff was friendly, professional, and quick to provide service. More

by Jimandi2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
Oct 26, 2022 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 19, 2022

My Honda CR-V was serviced on 10/18th. Service advisor Werner was courteous, professional, and efficient. He listened to me and answered my questions clearly and patiently. I felt comfo More

by janjhutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Werner Supnet, K.Xiong
Oct 26, 2022 -

AutoNation Honda Roseville responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 18, 2022

Good day, we had general service a few months back. It was recommended we do a brake job and put tires on. At the time, we could only afford one or the other. We chose breaks. Was not winter for the ti More

by MAZZO.MASSOLETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Vizina
Oct 24, 2022 -

AutoNation Honda Roseville responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Oct 24, 2022 -

MAZZO.MASSOLETTI responded

Both, Jan and I appreciate AutoNation Honda responding to our review. As you mentioned hopefully this helps for future customers including ourselves. Other than this, the service level and workmanship has been good. Thank you again, Edgar & Jan Massoletti.

October 17, 2022

Autonation Honda Roseville is the best they are quick, friendly and convenient. I recently had my car in for regular maintenance. Darius was great at explaining the service that was needed and he also wen More

by kariolsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius
Oct 22, 2022 -

AutoNation Honda Roseville responded

Hi kariolsen, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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