Back

AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,230 Reviews

1,230 Reviews of AutoNation Honda Roseville - Service Center

Sort by
December 14, 2023

Joseph Kelley our service advisor was courteous, helpful and efficient. The dealership is okay. Not alot of places to sit unless you are sitting at the desk with the service advisor . The line for "expre More

by battitudej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kelley
Dec 16, 2023 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 13, 2023

First time car was brought in for dealer recommended service very prompt . James Harding went over every thing being done to car .plus washing . very satisfied with service . More

by Maberg60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Harding
Dec 15, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 13, 2023

Always great service and friendly customer service from Samantha and the team. Happy to keep having them take care of my car. More

by james_lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Dec 15, 2023 -

AutoNation Honda Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

December 11, 2023

They always provide such great service! Everyone is always super friendly and helpful! Servicing is pretty fast as well! More

by Cyncis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 14, 2023 -

AutoNation Honda Roseville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2023

The Sales person of AutoNation Honda in Roseville was unfriendly as well as rigid in price. So I bought my Honda Civic from Honda in Folsom even though I am a Roseville resident. More

by Lcyap2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brigaudit
Dec 09, 2023 -

AutoNation Honda Roseville responded

Hi, we regret to hear that you had a negative experience with us. Here at AutoNation Honda Roseville, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (916) 467-8056 to discuss ways we can better serve you in the future.

December 05, 2023

I had great service. The technician was friendly and provided clear communication about my vehicle. More

by davismikayla8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 08, 2023 -

AutoNation Honda Roseville responded

Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

December 05, 2023

Chris was courteous and polite; he made everything easy. While waiting, had a cup of chocolate that I appreciated very much. More

by peggymc112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 08, 2023 -

AutoNation Honda Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Roseville. Feel free to stop by if you ever need any more help.

December 04, 2023

Staff is friendly and the service seems good. My one complaint is appointments mean nothing. My scheduled appointment was 10:10am for 15K service and tire rotation. It took almost 2 hours! Cu More

by edgwynn13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 07, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

Service adviser was very helpful, and worked with his team to finish repairs on my vehicle on a timely manner. More

by agonzalez624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Dec 05, 2023 -

AutoNation Honda Roseville responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

December 02, 2023

Called several times last week to Service department was told someone would call me back never happened. Was told Conner and Diane would call back, never happened. More

by tylach
Service Communication
Recommend Dealer
No
Employees Worked With
Scheduler