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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,230 Reviews

1,230 Reviews of AutoNation Honda Roseville - Service Center

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September 03, 2023

I'm very pleased with this dealerships service. Espessialy Darius Palachat in the service departement is always courtious, knowledgeable, and helpful with all aspects around my beloved Honda Accord More

by nmacusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Palachat
Sep 05, 2023 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 31, 2023

Diana was most professional and pleasant . Waiting time was only a little over an hour . Good job More

by Mike Sandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Sep 05, 2023 -

AutoNation Honda Roseville responded

Hello Mike, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2023

Darius was excellent on everything Very friendly and attentive to my car needs Keep up the good work! More

by Dondefonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius
Sep 04, 2023 -

AutoNation Honda Roseville responded

Hello , thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 31, 2023

The staff was young and inexperienced, brought my daughters car in for breaks and their multi—point tests determined I had a weak battery. They did a great job on the breaks, but two other shops det More

by Armand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Molly
Sep 05, 2023 -

AutoNation Honda Roseville responded

Hi Armand, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 467-8056 to discuss what we can do to help.

August 28, 2023

James (aka Jim) took great care of us and our vehicle was ready later in the day. Jim even had the car running with the AC on while he finished up with my transaction, so the car wouldn't be too hot when I d More

by theresa_orndorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Sep 03, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2023

Joe in service was awesome. Up front, honest and easy to work with. He explained things well and gave accurate expectations. More

by Kennedymcelwee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kelley
Sep 01, 2023 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2023

I bought our car from AutoNathion and I have it serviced there. Recently we had a warranty issue and they took care it after ordering the parts. We love our Honda CRV and the dealership that takes good care More

by tmwest327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Rugne
Aug 31, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 25, 2023

My car was accepted for same-day service even without an appointment. I was treated both professionally and friendly. The work was done well and in short order. More

by quick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brigaudit
Aug 30, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you are willing, please call our General Manager at (916) 467-8056 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 25, 2023

Staff are friendly, always ready to help and assist. Waiting area is clean and comfortable More

by melissaguts
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Aug 30, 2023 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2023

As always James is the the best. He is very. professional and listens to conc More

by Gerdarobertshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 30, 2023 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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