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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,238 Reviews

1,238 Reviews of AutoNation Honda Roseville - Service Center

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July 31, 2021

I take all my vehicles to AutoNation Honda Roseville. The service is consistently great. They always make me feel like family. I recommend AutoNation Honda Roseville to anyone looking for a place to get a ve More

by Coach Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 20, 2021 -

AutoNation Honda Roseville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Honda Roseville and we hope to be of service again in the future.

July 30, 2021

James did an excellent job. Great customer service skills and very professional. We would not hesitate to recommend James for Service Advisor. Keep it going! More

by jeffreynimmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Aug 13, 2021 -

AutoNation Honda Roseville responded

Jeffreynimmo, thank you for your kind review; we are happy to pass along your comments to James! We appreciate your recommendation of AutoNation Honda Roseville and we hope to be of service again in the future.

July 30, 2021

The service person, James Foures-moon, was professional. However, I took my car in for an oil change because my oil indicator says I was at 30%. When I got my car back, the indicator still says it is 30%. I More

by h2louie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Foures-moon
Aug 20, 2021 -

AutoNation Honda Roseville responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 30, 2021

The service person, James Foures- Moon was very helpful and professional. Took my Honda Ridgeline in for it's first oil change and service. I was very satisfied with everything. In and out at a reasonable More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Foures-Moon
Aug 20, 2021 -

AutoNation Honda Roseville responded

Hello, thanks so much for the warm recommendation of the team here at AutoNation Honda Roseville. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2021

Service went well. The upselling of an unneeded repair: too much!! Found 3 other service agencies that charge way lee. And this stupid system requires 25 words?! Ridiculous.. More

by mitchdarnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't recall his name
Aug 20, 2021 -

AutoNation Honda Roseville responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 29, 2021

I like the new procedure where, when picking up the serviced car , you go back to the service advisor to pay, and he explains the preformed service again and tells you about future maintenance. More

by mlrogersea
Recommend Dealer
Yes
Employees Worked With
James Harding
Aug 20, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 28, 2021

Kept me in contact how long the wait is and nice seating area. James has great customer service and polite But there was no donuts More

by karnie21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAMES
Aug 13, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2021

I ALWAYS have the BEST service experience here! From the friendly employees who greet me, to the great service that is done while I'm there. Let's not forget the awesome coffee bar and donuts! I highly re More

by heidi.briseno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (service writer), Cody (service tech), Ron Shaw (parts)
Aug 13, 2021 -

AutoNation Honda Roseville responded

Heidi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 28, 2021

James Harding is the BEST Service Advisor. Great service, very professional. We always make our appointments with him, and he never lets us down! We have been getting our Hondas serviced at Auto Na More

by sally4stemen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Aug 13, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2021

Great service. I arrived early for my appointment, and they were able to get me in quickly. Nice team. I don't have any complaints. More

by Jsw1sg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle?