AutoNation Honda Roseville - Service Center

Emmanuel Pamono found us the car we wanted quickly. We bought it, and he went beyond what was needed to be sure we were satisfied. In the service department, which we went in for originally, James Harding bought it, and he went beyond what was needed to be sure we were satisfied. In the service department, which we went in for originally, James Harding did all we needed to make the exchange. Both of them were first class. More

My service advisor Sami, is exceptional. He goes above and beyond to solve any vehicle issues and always makes sure I leave the dealership satisfied. and beyond to solve any vehicle issues and always makes sure I leave the dealership satisfied. More

My encounter was with the service dept and as always was excellent, especially with my longtime service advisor James Harding. He and the staff are always friendly, helpful and take the time to assist me i excellent, especially with my longtime service advisor James Harding. He and the staff are always friendly, helpful and take the time to assist me in my needs; thank you for all the great decades of service. More

Autonation Honda Roseville staff, both sales and service, are top notch. They make you feel like you are their top priority the entire time you are there. are top notch. They make you feel like you are their top priority the entire time you are there. More

Was able to get my car in and fixed quickly on the same day without an appointment. day without an appointment. More

I RETURNED A DEVECTIVE BATTERY.FROM START TO FINISH EXCELLENT.TOLD LOCAL MGR OF TOTAL APPROVAL. EXCELLENT.TOLD LOCAL MGR OF TOTAL APPROVAL. More

Brenda Vizina was kind, patient, helpful while maintaining professionalism. She answered all my questions and concerns. She is easy to talk to and always making you feel heard and understood. She maintaining professionalism. She answered all my questions and concerns. She is easy to talk to and always making you feel heard and understood. She helped me get my car fixed on the same day without appointment. I really appreciate the great service I received from Brenda at AutoNation. More

We purchased two new Hondas at this dealership in November 2016. Our experience with the sales department was good but I am less than impressed with the service department. A while back, a service ad November 2016. Our experience with the sales department was good but I am less than impressed with the service department. A while back, a service advisor had a service performed on my Ridgeline I did not request. I didn’t make a big deal about it since the service would have been due on the next visit anyway and I paid for the service. I know service advisors are under pressure to service a minimum amount of products and services each month and I did not appreciate being taken advantage of. I don’t think that service advisor is still employed by AutoNation Honda. On my most recent visit, in addition to the regular service that was due on my Ridgeline, I needed to purchase a new set of tires. The service advisor (Jimmie Le) made a big deal about how the dealership was offering $50 off on the alignment and how he did me such a huge favor saving me money. I did not appreciate being treated like that. Then after my appointment, I received an email for a service appointment for our other Honda which I did not request. It was scheduled for the same service advisor. I am quite capable of scheduling my own service appointments when they are needed. If this is the way AutoNation Honda trains their service advisers, no thank you. Two bad experiences is enough. From now on, I will have my Hondas serviced at another dealership. More

Hands down THE BEST experience I've had at a dealership. James worked with me, educated me on my options, and got me in right away. The staff were courteous and helpful as well. I will be returning for futu James worked with me, educated me on my options, and got me in right away. The staff were courteous and helpful as well. I will be returning for future services. More

Jimmy Le was great! Reviewed everything with me, accommodated my busy schedule, assisted with arranging transportation to work and promptly returned calls to provide updates! Johnny assisted me the accommodated my busy schedule, assisted with arranging transportation to work and promptly returned calls to provide updates! Johnny assisted me the following day when I needed my TSPM indicator needed rebooting! Great teamwork! More