AutoNation Honda Roseville - Service Center

I had a basic oil change. Employee who helped me must have been new because he was a little confused on pricing. He was pleasant but I could have done without a remark that he made when he asked how I wa have been new because he was a little confused on pricing. He was pleasant but I could have done without a remark that he made when he asked how I was. Wish he would have communicated with me that the service was going a little longer than expected. I waited in the lobby for about 2 hours and 45 minutes before I went searching for him. I knew they were busy, but a courtesy text or call would have been nice. More

The service has gone downhill since buying our Honda. They have no more shuttle service, no popcorn or treats other than some really bad tasting coffee, they took longer than stated to change oil and sai They have no more shuttle service, no popcorn or treats other than some really bad tasting coffee, they took longer than stated to change oil and said they would wash car and DID NOT. More

Everything is done to make the customer comfortable. Everyone is polite, helpful and nice. And my recall was made in a record time, which I appreciated since I have health problems. Everyone is polite, helpful and nice. And my recall was made in a record time, which I appreciated since I have health problems. More

Best dealership and service center ever in and around Sacramento area. Very credible, customer friendly and value for money. Their service advisors go above and beyond to give the best rate. James Foures Sacramento area. Very credible, customer friendly and value for money. Their service advisors go above and beyond to give the best rate. James Foures Moon is one of the best service advisors I have come across in a very long time. He offered his recommendation on the desired service but never thrusted anything on me. I would give them 5 stars any day and would advise choosing James Foures Moon for your car service. More

I have a solid rep. With constant communication. He worked with other advisors and techs to find a solution. I can’t complain at all worked with other advisors and techs to find a solution. I can’t complain at all More

We had some issues with the AC and brought the car in. Great customer service and overall a good experience with getting the cat repaired. Great customer service and overall a good experience with getting the cat repaired. More

James Harding is an excellent service advisor. Everything went great. Everything went great. More

Only reason for not giving 5 stars was service took twice as long as was estimated. Had appointment at 8:30 for oil change and battery replacement on my Civic. Took almost 4 hours while I waited. Brock Kec as long as was estimated. Had appointment at 8:30 for oil change and battery replacement on my Civic. Took almost 4 hours while I waited. Brock Keck was service advisor and was excellent. Although not his fault, he kept me advised on the delay as they were very busy that day. I totally understand and appreciated his concern and his relaying information to me. Very happy with Brock and the service I received, but it seemed like they may have overbooked appointments that day. More

Awesome service. My service rep was new to the dealership but was very knowledgable. He informed me of what was going to be needed on my next service. but was very knowledgable. He informed me of what was going to be needed on my next service. More

James was very helpful and answered all my questions. Service was excellent and my car was very clean inside and out when I picked it up. Service was excellent and my car was very clean inside and out when I picked it up. More