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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,230 Reviews

1,230 Reviews of AutoNation Honda Roseville - Service Center

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October 13, 2023

Very accommodating, courteous & professional service. I was running several min late due to traffic & called & was told to come in anyway. I really appreciated it as I was driving in from out of town. More

by Tiapia7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor: Ryan Hover,
Oct 13, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Couldn’t have been better! Very nice waiting area, good coffee Actually enjoyed our wait! More

by C. Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kelley. Super!!
Oct 13, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Fast and Friendly service during my second service oil change, service was completed and all work explained. More

by brapozo
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Oct 13, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

The employees are very professional. The service team does good work and the vehicle is ready when promised. More

by gskiba03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 06, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 05, 2023

Courteous service promp and professional. Appreciate the car wash after. Updates customer regarding ongoing added expense. More

by Tessiway3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Oct 06, 2023 -

AutoNation Honda Roseville responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

Horrible! I will never go again! The Manager, Connor was awful and just made excuses. The dealership "fixed" a recall and did an oil change. Left wire piece More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connor
Oct 06, 2023 -

AutoNation Honda Roseville responded

Hi Jennifer, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (916) 467-8056 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Oct 17, 2023 -

Jennifer responded

My husband has called 2x and left a message over the span of a week and a half and the GM have NOT had the courtesy to call him back. This is what your employees are modeling. and this is why we have had so many problems!

October 05, 2023

After service the oil cap was loose, it spilled a lot of oil on my garage/driveway 😡 Oil was all over the engine compartment and a part had to be ordered which means another trip to the dealership. I asked More

by LaVonne Van Gundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Harris, Service Advisor and Conor Egan Service Drive Manager. Mechanic ??
Oct 06, 2023 -

AutoNation Honda Roseville responded

Hi Lavonne, we are deeply disappointed by your experience at AutoNation Honda Roseville. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 467-8056. We hope to hear from you.

Oct 09, 2023 -

LaVonne Van Gundy responded

As requested, I tried to call the general manager at 916-467-8056. But it was a telephone tree, and none of the selections were appropriate again another failure.

October 02, 2023

I was very satisfied with the costume service. Diana y John Oconnell always make me feel like part of the family Honda dealership at Roseville. I really appreciate it having employees like that More

by Silvaoscar2064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny O. Is the best and Diana
Oct 05, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! Until the next time we meet, take care!

October 02, 2023

They took my appointment on time, communicated all information well. Staff was friendly and helpful. More

by thetobe88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly
Oct 05, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! If you're ever in need of more help, please let us know!

September 30, 2023

Samantha is the best. Hands down simply the best service advisor in all the land More

by meier_shaunshizzle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha R.
Oct 02, 2023 -

AutoNation Honda Roseville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

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