AutoNation Honda Roseville

Took my car in for oil change and A/C issues to a 9:20am appt. Service rep, Sam K, immediately dismissed what I was telling him about the a/c and said it worked fine. After waiting 1.5 hour for the oil ch appt. Service rep, Sam K, immediately dismissed what I was telling him about the a/c and said it worked fine. After waiting 1.5 hour for the oil change, I asked how much longer because I did have to get to work. He said maybe 30 more mins. After another hour, I had to go ask another rep for help again as I was going to be late for work at this point. The manager helped me right away. I had been there almost 2.5 hours for an oil change with an appt. To top it off, I had to ask 3 times for my service report to be emailed to me. When I received it, I badly needed front breaks. So, they had me there 2.5 hour for an oil change then let me drive off with bad breaks. They could have repaired them in that 2.5 hour time. I got better service at the small shop I used to go to. Thought Honda would be great service check up for my car. I will take my service and money elsewhere from now on! Terri me experience. More

I was very happy with the service I received. What a great group of people. What a great group of people. More

The staff were knowledgeable and very professional. The facility was clean. Every person we encountered had a smile on their face and was willing to help. The facility was clean. Every person we encountered had a smile on their face and was willing to help. More

Originally bought the car at this dealership and have continued to have it serviced there. James Harding has worked with me and my wife since our first scheduled service and we have continued working wit continued to have it serviced there. James Harding has worked with me and my wife since our first scheduled service and we have continued working with him. He is an excellent service advisor and makes sure you understand any work that needs to be done. More

My 2018 Honda CRV had a recall notice on the seatbelts. I took it to Auto Nation Honda where I received very good service from Joe Kelley and his staff. Not only were the seatbelts repaired, my car was gi I took it to Auto Nation Honda where I received very good service from Joe Kelley and his staff. Not only were the seatbelts repaired, my car was given a complete diagnostic test and a wash! I would definitely recommend this dealership for quality service. More

Everyone was extremely helpful and willing to work with us. Damar was hands down our favorite person to buy a car from. There were come communication issues but the dealership was more than willing to work us. Damar was hands down our favorite person to buy a car from. There were come communication issues but the dealership was more than willing to work with us and make it right. We got our dream car and could not be happier about the whole experience. More

I have owned my Honda for 17 years, and it now has 195,000 miles on it. This was my first experience with AutoNation Honda Roseville. The service was excellent! I will be bringing my Honda to this dea 195,000 miles on it. This was my first experience with AutoNation Honda Roseville. The service was excellent! I will be bringing my Honda to this dealership from now on. More

After dealing with a high pressure salesman, AUtonation and GAry Neighbors were a refreshing and honest change. A great way to buy a car. and GAry Neighbors were a refreshing and honest change. A great way to buy a car. More

For years I kept coming in and getting different service representatives, consequently felt lost. But when I connected with James Harding and he told me that I could count on him to be my service rep. thing representatives, consequently felt lost. But when I connected with James Harding and he told me that I could count on him to be my service rep. things changed for me. I felt good knowing I would be working with someone who knew me and my car. The previous services with James were great. This week, I had my blinker stop working. I was able to call James and he scheduled my appointment right away. I was afraid that I might cause an accident or a cop might give me a ticket. My service was excellent and so happy that the blinker is now back to normal. It feels so good to have a person who I can call if I need help. Thanks Honda for having James on your team. More