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AutoNation Honda Roseville

Roseville, CA

Overview
Reviews
Vehicles
4.7
2,268 Reviews
AutoNation Honda Roseville is the premier destination for all things Honda in the Greater Sacramento area, and is one of the largest Honda dealerships in Northern California. Located in Roseville, our dealership is proud to serve residents from the surrounding Sacramento, Citrus Heights, and Folsom areas. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda Roseville has it all. Visit our website to learn more, and schedule a test drive today!
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230 Automall Dr,

Roseville, CA

95661

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Showing 2,268 reviews

June 02, 2023

Honest, professional, not pushy! Got me the car I have been looking for, for 18 months. No dealer up-charge (over MSRP) which was important to me. More

by Dragonfly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson, Al Palmer, AJ Warden
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Jun 05, 2023 -

AutoNation Honda Roseville responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 01, 2023

The people were friendly, but we had to wait two days to take our car home because of a recall that wasn’t fixed before they sold it to us. Which we live an hour away, and we didn’t know home delivery was a More

by Jwestwood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wanaf, AJ
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Jun 05, 2023 -

AutoNation Honda Roseville responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (916) 467-8056 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 31, 2023

Great service, awesome staff. They were fast and efficient. My was washed after my oil change and looks great after. More

by nsanbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Rugne
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Jun 05, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 31, 2023

They always does a great job and always on time. friendly staff good customer service More

by Brijdeo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jun 05, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2023

Samantha was kind, efficient, and great to work with. I’m happy with the customer service and service on my car. More

by BAOPHAN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Rugne
Report | Print
Jun 05, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 29, 2023

One of the best experiences we have had with a dealership. Special thanks to Andrew for being easy to work with and helping us get into the car we really wanted. Also special thanks to Bianca from More

by Knaylor8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Bianca
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Jun 01, 2023 -

AutoNation Honda Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2023

Excellent customer service. No pressure to purchase. Everyone was very accommodating. I would definitely recommend to my family and friends. More

by Irene.steakin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osiris Peralta
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May 29, 2023 -

AutoNation Honda Roseville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2023

I have more lights on after I got my car back and no screws in my steering column. Poor professionalism. More

by Rustytynes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
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May 29, 2023 -

AutoNation Honda Roseville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (916) 467-8056 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

May 26, 2023

Service advisor #6904 Sam keophimanie was not customer friendly in my opinion he had a negative attitude not a can do guy : service manager Joey took over my service and showed great customer service and More

by Jojo.66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam tech manager Joey
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May 30, 2023 -

AutoNation Honda Roseville responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 467-8056. We hope to hear from you.

May 26, 2023

We purchased a brand new Civic this week, we had a privilege to work with Kristy. She is great, she went above and beyond to help us. We had a lot of questions and she was very quick to respond back a More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy
Report | Print
May 31, 2023 -

AutoNation Honda Roseville responded

Hi Dan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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