AutoNation Honda Roseville

The lack of communication with the two persons that were servicing my care was terrible. It was beyond terrible. I dropped my car off 5 hours ago and nothing has been done and only the DVD player needed to servicing my care was terrible. It was beyond terrible. I dropped my car off 5 hours ago and nothing has been done and only the DVD player needed to be re-installed. The outside company couldn't make it out until 1 and no one bothered to call me. I needed an oil change and they didn't bother to complete that either. Would never recommend this dealer. More

I had sent an email for a price request the day before and had an instant reply followed up with a phone call. From the moment we walked onto the lot we were greeted in a friendly fashion and given great and had an instant reply followed up with a phone call. From the moment we walked onto the lot we were greeted in a friendly fashion and given great service. Gary Neighbors was great in his knowledge, professionalism and great follow up. Since we are both self-employed, service is the first thing we look for. We had gone to one other auto mall in the Sacramento area as well as an independent dealer and obviously because we didn't receive this great service, went to Roseville. We got the car we wanted and look forward to working with Auto West Honda for future needs. More

Recently moved back stateside from being overseas, and I was looking to lease a new car due to my older vehicle still being in Germany. Not only did Gary make this a smooth transaction, he came and picked m was looking to lease a new car due to my older vehicle still being in Germany. Not only did Gary make this a smooth transaction, he came and picked me up in his own vehicle because I didn't have transportation. The rest of the team there was very helpful in securing a lease, which can be difficult due to how military pay works. For anyone active duty, I highly recommend looking into them. More

Garry and all of the sales staff came across very friendly, knowlegable, and honest while working with us. My wife even indicated to me that she was very pleased with how everything turned out. She friendly, knowlegable, and honest while working with us. My wife even indicated to me that she was very pleased with how everything turned out. She had a bad experience many many years ago with sales staff during a car purchase and I believe this experience changed all of that for her. So excellent job Autowest Honda and many thanks to Garry. Don Powell More

Wesley was the best sales person I have ever worked with Wesley was the best sales person I have ever worked with I was very happy to have made a new friend out of my buying a new truck. I would give his n Wesley was the best sales person I have ever worked with I was very happy to have made a new friend out of my buying a new truck. I would give his name to anyone looking to buy a new or used car. Thank you again auto west Honda in Rosville More

Six years ago, we attempted to purchase a vehicle from Six years ago, we attempted to purchase a vehicle from Autowest Honda Roseville. We were treated poorly and were told the Odyssey sold itself and Six years ago, we attempted to purchase a vehicle from Autowest Honda Roseville. We were treated poorly and were told the Odyssey sold itself and they weren't willing to deal with us. As a result we leased an Odyssey from Carmichael Honda instead. On 5/5/12, We reluctantly went to Autowest Honda Roseville because Carmichael Honda no longer exits. I was very surprised by the great customer service my wife a I received. We have credit problems due to my wife being out of work for the past four years. She got a job last September and our lease was due to run out next week. We decided we wanted to purchase our 2006 Odyssey out right. Marco and Kurt were great to us. They did comparisons with purchasing our old vehicle verses leasing a new one. Alex was great showing us the new Odysseys without pressuring us. He was knowledgable about the Odyssey and answered all the questions we had. He was great with our two little ones who were with us. They had questions about everything except cars. Finally Cameron helped us with the paperwork. He answered all our questions and he too was great our little ones who were getting bored with the process. We had a great expeience with Autowest Honda Roseville. I will recommened them to anyone who wants to buy or lease a Honda. I am very pleased with my experience at Autowest Honda Roseville. Joe Thomsen More

I negotiated my price via email with the internet sales manager. When I went to the lot it was an easy transaction, taking 15 minutes to sign the paperwork. They offered an additional warranty which I de manager. When I went to the lot it was an easy transaction, taking 15 minutes to sign the paperwork. They offered an additional warranty which I declined, and it wasn't pushed on my like with typical car transactions. The level of customer service was A#1. They were great all around and I would highly recommend. More

Really happy with initial sales guy, not pushy at all. Really friendly and down to earth. Got a decent trade in value and they worked with us on financing. Didn't get as good a feel from the second guy we Really friendly and down to earth. Got a decent trade in value and they worked with us on financing. Didn't get as good a feel from the second guy we worked with (the financing guy) but they did work with us, just the normal sales stuff in there too. It's the second time I've dealt with Autowest Honda and I actually liked this time better than the first. More

Got my Christmas gift early. After nearly 6 months of researching and price comparisons via the internet and phone calls. We went to Autowest Honda. The sales person was very knowledgeable and extremely researching and price comparisons via the internet and phone calls. We went to Autowest Honda. The sales person was very knowledgeable and extremely helpful. It had been nearly 8 years since I purchased a new vehicle. Our sales person was very pleasant and didn't seem to mind my 100 questions (or more). Thank you Autowest Honda for making this a great experience from the beginning to the end. Will definately recommend Autowest Honda to all. More

great experience, very patient & not too pushy sales great experience, very patient & not too pushy sales people took time to explain any questions or concerns felt true honesty amongst all employees great experience, very patient & not too pushy sales people took time to explain any questions or concerns felt true honesty amongst all employees would recommend More