AutoNation Honda Roseville

Excellent Service Department. I have had 2 cars in this week for service and the service and follow up is 1st class. Both vehicles were completed in a timely manner and the servic I have had 2 cars in this week for service and the service and follow up is 1st class. Both vehicles were completed in a timely manner and the service advisors, David and Joe, were both great to work with. More

Regarding James Harding. James Harding has been my service advisor for quit some time,I started with Mr. Valverde Who left for another dealership. I choose James Harding b James Harding has been my service advisor for quit some time,I started with Mr. Valverde Who left for another dealership. I choose James Harding because he has been with Honda for as long as we have been driving Honda’s I remember him from your old location. Would like to praise James he is not only an advisor he has become I feel a friend, someone who I can depend on to give me sound advice and not feel like he is talking down to me.. He always tells me exactly what is wrong and the best way to handle the repairs and the cost. Which I very much appreciate. He always greets you with a smile a happy hello and always ask how I am doing. James is a wonderful asset to your Service Department . Fingers crossed he dies not retire anytime soon.!! More

We have had my car serviced at this center since I bought it in 2015 and have been pleased with the service as well as different Service Advisors, especially with the most recent/current advisor who I worked it in 2015 and have been pleased with the service as well as different Service Advisors, especially with the most recent/current advisor who I worked with on 11/20/23, Ryan Hover. Ryan did provide outstanding customer service to me. He is very knowledgeable, helpful, detail-oriented, polite and yet friendly. We are glad we have him as our Service Advisor now. Thank you, Ryan! Our car has been running well after this service. With Ryan's enthusiastic assistance, we will return in early December to have 4 tires replaced. More

Lots of choices of model vehicles available as it helps in final decision which one to purchase. in final decision which one to purchase. More

They have amazing customers service especially in the service department. Kudos to Ryan and James, they go above and beyond and exceeds all expectations. Bringing your car in for service and sometimes sp service department. Kudos to Ryan and James, they go above and beyond and exceeds all expectations. Bringing your car in for service and sometimes spending a lot of money on it is not always a pleasant experience but having employees who go the extra mile makes a huge difference. More

The staff was very helpful, Sean went above and beyond to make the experience easy. I went in there, overwhelmed and anxious about the process, and I was very transparent with Sean. I really appreciate him i make the experience easy. I went in there, overwhelmed and anxious about the process, and I was very transparent with Sean. I really appreciate him in the team for helping me drive off with a new car More

Service was excellent. I have no complaints. The representative was knowledgeable and friendly. I would return for service again. I have no complaints. The representative was knowledgeable and friendly. I would return for service again. More

They sold me a rat infested Toyota Camry and tried to play it off like they had no idea of the damage and the hazmat issue. They took the car back I thought for sure they would sell this car at auction b play it off like they had no idea of the damage and the hazmat issue. They took the car back I thought for sure they would sell this car at auction but after searching their inventory they are trying to resell this car as a “clean well-cared for Camry”. Super shady in my opinion. FYI the only reason it seems clean and cared for is because I spent the $ to get it professionally detailed , which is when we found the rat issue, and they wouldn’t even reimburse me for the cost of the detail. More

Samantha is Great! She is really nice :) She is honest and the location is great! Thanks Samantha! She is really nice :) She is honest and the location is great! Thanks Samantha! More

Clement was very helpful! Professional and great personality! Jonas was great help in over seeing our concerns and questions! Professional and great personality! Jonas was great help in over seeing our concerns and questions! More