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Renton Honda - Service Center
Renton, WA
387 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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387 Reviews of Renton Honda - Service Center
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December 11, 2015
Service I tried to talk to Josh Trisack for service problem. I left my phone number and numerous calls, no call from Josh. What kind of the service was this I tried to talk to Josh Trisack for service problem. I left my phone number and numerous calls, no call from Josh. What kind of the service was this? When customer asked you to call back, you just ignore them? Very bad service and no customer service at all. More
by Nothappy
Employees Worked With
Josh Trisack
October 30, 2015
Left hanging Tried to go to Renton Honda to get my urgent airbag recall taken care of. I called 3 times over the course of 6 weeks and they kept saying they'd call Tried to go to Renton Honda to get my urgent airbag recall taken care of. I called 3 times over the course of 6 weeks and they kept saying they'd call be back when they "had the part in stock". They assured me they had my information and would call me. That was in July. It's now Halloween. Absurd. Woman who I talked to on the phone also had no customer service skills. More
by Icbuggy
Employees Worked With
I don't know their name
May 13, 2015
Excellent follow up service. I recently bought a Honda Odyssey and have had it in for service and accessory installation. Josh and the rest of the staff are excellent. I recently bought a Honda Odyssey and have had it in for service and accessory installation. Josh and the rest of the staff are excellent. More
by eajohnson73
Employees Worked With
Peter Lavitt, Keith Allbritton, Terry Stallcop, Jim Tucker
February 10, 2013
I bought my 2007 Honda Civic from Renton and have done all the mainteneance at the same dealership. I was in on Saturday for the 115,000 mile maintenance and ended up getting a good deal on an excellent a all the mainteneance at the same dealership. I was in on Saturday for the 115,000 mile maintenance and ended up getting a good deal on an excellent auto, the 2013 Civic EX, and purchased right then. The staff are all very personable and knowledgeable. More
by MargKit
Employees Worked With
Mike V ? financing
December 03, 2010
The service department at Renton Honda is HORRIBLE. They performed major service on my car for a huge $$$$ including replacing the timing belt. Less than 15,000 later the seals on the work have started to performed major service on my car for a huge $$$$ including replacing the timing belt. Less than 15,000 later the seals on the work have started to leak. When I brought it in, they said yep the seals need to be replaced... but sorry you are out of the 12,000 warranty. A repair of this type should last much longer. When I called them originally they said oh no worries timing belt is warranted for 90,000. That was just a ploy to get me into the service bay again. Once they had the car then "Oh the belt is warranted for 90,000, but not the seals themselves". I tried talking to service manager (no help) left message for Dealer Manager but he just passed me off to some underling. DO NOT USE their service department. Dishonest and Unreliable work More
by UnhappyHondaOwner
Employees Worked With
Bill, Steve
May 07, 2010
I like their service department! It always seems like you see the same faces when you come in. They always do an inspection even when I’m just getting an oil change. They have a print out to give me that sho see the same faces when you come in. They always do an inspection even when I’m just getting an oil change. They have a print out to give me that shows all of the technicians notes and I’ve never had that from anyone else. More
by monroe84
Employees Worked With
express service
