Renton Honda - Service Center

I always have a great experience when I have service at Honda. In particular William Ackerman whom I have had service my cars for over 20 years. Such professionalism! I come back over and over again due to Honda. In particular William Ackerman whom I have had service my cars for over 20 years. Such professionalism! I come back over and over again due to his service at Renton Honda. Honda use to wash cars after every service with no question. They do not now. Every time I go for service, I do not get my car washed. Would like to see that come back. More

Brought my 2021 CRV in when maintenance notification light popped up. You can make an on-line appointment, but I call Bill Ackerman directly, who is a long-time service advisor. This is my 4th Honda veh light popped up. You can make an on-line appointment, but I call Bill Ackerman directly, who is a long-time service advisor. This is my 4th Honda vehicle from this location so I saw advisors come & go. I've gone to Bill when I've had issues in the past & I trust his advice & judgement. He's pleasant, very customer oriented & the BEST advisor! More

We brought our car in for a routine service and found Andrew Santana to be friendly, knowledgeable and professional. We had a great experience and we definitely bring our car back here for service on goi Andrew Santana to be friendly, knowledgeable and professional. We had a great experience and we definitely bring our car back here for service on going. More

Until this week I had no complaints after thirty years of service and purchases. this week the clutch on my car had to be replaced. Until the clutch failed suddenly the car was smoothly operating. when I p service and purchases. this week the clutch on my car had to be replaced. Until the clutch failed suddenly the car was smoothly operating. when I picked up the car today, the clutch immediately was different in a troubling way. the car jerked as though taking flight when I proceeded forward and the car vibrated and shook. The car behaved like this all the way home and there was a very strong odor of burned out clutch persisting for hours. the clutch pedal was too lax going all the way to the floor. The dealership is not returning my calls. I have driven stick shifts for 32 years and personally only burned out one clutch, so it is unlikely that I drove incorrectly. the car has been well maintained up to now. when the service dept called to ask me to pick up the car they informed me that one motor mount attachment was loose and the car was vibrating. That may be correct but that was definitely not happening prior to the service call. This car of 17 years is suddenly a stranger in terms of performance despite doing everything they have advised me to do up to now. More

Pablo in Sales, and Bill Ackerman in Service were phenomenal. Thank you for your help! phenomenal. Thank you for your help! More

Drew Santana was very helpful through my service experience. He answered all my questions and was polite and professional. experience. He answered all my questions and was polite and professional. More