Renton Honda - Service Center
Renton, WA
362 Reviews of Renton Honda - Service Center
I can always trust and rely Renton Honda, I live in Burien but I prefer to drive all the way to Renton to have my car check. You have a good Service Advisor name Drew Santana, very helpful and has a gr Burien but I prefer to drive all the way to Renton to have my car check. You have a good Service Advisor name Drew Santana, very helpful and has a great customer service. More
I was with Honda since 2001, I never service the car to any , that’s the way I value, Honda nation expertise ,staff are very accommodating and easy to understand any situation I have with my car, my car is any , that’s the way I value, Honda nation expertise ,staff are very accommodating and easy to understand any situation I have with my car, my car is 16 years old and still keep driving around, thanks to good service , KUDOs to everybody, Thank you More
Quick service and car ready within the time estimated by the service advisor. The service advisor is always friendly and helpful also very customer oriented. the service advisor. The service advisor is always friendly and helpful also very customer oriented. More
I brought my 2017 Honda Civic for an oil change in January to the Bellevue Dealership and as the oil was being changed/replaced for the regular maintenance of the car, one of the service techs came to January to the Bellevue Dealership and as the oil was being changed/replaced for the regular maintenance of the car, one of the service techs came to me and said that the oil pan had been compromised due to the last time it has been completed. This oil change before the January 2022 oil change was completed at the Renton dealership in June of 2021. A week later after my oil change at the Bellevue dealership in January, I returned to the Bellevue dealership because my car was leaking oil because of the most recent oil change and the oil pan needed to be replaced. The total bill was $1700. After the oil pan was replaced, I returned to the Renton dealership and the Service Manager for the Renton dealership stated that this was the Bellevue's dealer responsibility and did not take any ownership or accountability for this. I also explained the situation to the Bellevue Service Manager and he stated that I should call the Honda customer service line. I explained I already had done this. Neither dealership is taking ownership or responsibility for this. Now, as a customer who has purchased three Hondas from the Bellevue of Honda Dealership will be purchasing a Honda ever again. More
Daniel did a great job with my service appointment and helped me with getting the best pricing. I also appreciated the quick turnaround. They did oil change, tire rotation and a recall in just over an hou helped me with getting the best pricing. I also appreciated the quick turnaround. They did oil change, tire rotation and a recall in just over an hour while I waited. More
Service Attendant William Ackerman was very thoughtful in making sure i was updated frequently about the progress of my vehicle and explain in detail work that needed to be done. making sure i was updated frequently about the progress of my vehicle and explain in detail work that needed to be done. More
I took my CRV for 60k miles service. The adviser when i took it in is nice and helpful. I dropped it off and the service was fast, i think they call me to pick it up after two hours. The next day i notice took it in is nice and helpful. I dropped it off and the service was fast, i think they call me to pick it up after two hours. The next day i notice a different sound on my fan (like a loud motor sound not a fan sound) when i set it on high which i always do when i turn my heater on. I went back to the service center that very day, i ask if they can look at it. My adviser the day before wasnt there at that time, so i ask a someone else to help me. The guy was not helpful, he told me theres nothing wrong, he was rude and at first it looks like he dont even want to get up on his chair because i want to show him what i am talking about. I really want them to just check with the mechanic who did my car service and check whats going on. He did not help me, he turn me aways saying he dont think it needs to be checked and its normal. I have been driving my car marks for 5 years today. That loud annoying sound was new when i took my car back from the service. It would be nice if he just help me and maybe checked whats going on. But instead he give me the “i know everything” attitude. More