Renton Honda - Service Center
Renton, WA
361 Reviews of Renton Honda - Service Center
Very Satisfied with the service. We did actually have a disagreement on my last visit. Bill Ackerman really stepped up. And got me tooken care of. The second visit was gonna be 4 hou We did actually have a disagreement on my last visit. Bill Ackerman really stepped up. And got me tooken care of. The second visit was gonna be 4 hours. They did it in 2. More
The service was very good and the facility was comfortable to wait in. I was kept up to date about my service and was out pretty quickly. The folks that work there are very nice. comfortable to wait in. I was kept up to date about my service and was out pretty quickly. The folks that work there are very nice. More
After replacing my alternator, the dealership failed to ask me about the secuity codes to enable the navigation and radio or to reset them. Both navigation screen and radio do not operate. I had to sched ask me about the secuity codes to enable the navigation and radio or to reset them. Both navigation screen and radio do not operate. I had to schedule the reset for another day, causing me to miss additional work. These days, any dealership should know to ask the customer about the entry codes and be prepared to reset them if unavailable. In my case, I recently bought this car from Honda used and do not have the codes. More
Misrepresentation of the vehicle, numerous things that don't work, lies in finance office, terrible communication. I've never had a car deal like this. Do not recommend for anything but an investigation f don't work, lies in finance office, terrible communication. I've never had a car deal like this. Do not recommend for anything but an investigation for fraud More
I took a chance and stopped in early on a Monday morning, I was lucky, Bill Ackerman was my customer service manager. He was very helpful, and made sure I received the care that my Honda deserved. Even tho I was lucky, Bill Ackerman was my customer service manager. He was very helpful, and made sure I received the care that my Honda deserved. Even though it was a busy day, he took the time to personalize what my car needed. Thank you Bill! More
My experience with this Honda has been so wonderful. Maxwell should get a raise for going above and beyond! I originally went in for an oil change that I was long over due for, Max uncovered that fact t Maxwell should get a raise for going above and beyond! I originally went in for an oil change that I was long over due for, Max uncovered that fact that my AC wasn't working and hadn't been for the last two years. Even though they didn't have the part to fix my AC I didn't mind having to wait for parts to be ordered for my car because the team here is great and kept me entertained. Plus when Max said it was still under warranty I was the happiest camper. The last two times I have gone to this location I have left with a big smile on my face, and will continue to bring my business here. More