Renton Honda - Service Center

Matthew was great and helped with everything. He has such great customer and very positive He has such great customer and very positive More

Honda Renton has been good to me over the 2 years I have been taking my 2003 Honda Pilot to be serviced--she still runs like a charm. Jordan Dinh and Bill Ackerman have been great service reps with each of been taking my 2003 Honda Pilot to be serviced--she still runs like a charm. Jordan Dinh and Bill Ackerman have been great service reps with each of my visits. The only reason I gave 4 out of 5 stars is because of miscommunication between the mechanics and service reps. I received a texted photo of my battery and a suggestion from the mechanic that it be replaced. With other non-Honda mechanics I've used in the past, this is not uncommon to receive notification through text or email and sometimes you can accept or decline work through the app the mechanic uses. Honda Renton does not use such an app and all communication goes through the service rep. When the service rep called with the itemized list of suggested work, the battery replacement was not on the list. Bill Ackerman was fantastic and immediately circled back to the mechanic and then called me back. He apologized for the omission of information from the mechanic and even gave me a discount on my service. Thanks so much Bill. More

Very good explaining from William Ackerman in what service was needed for the car with the miles it had on it. service was needed for the car with the miles it had on it. More

Excellent service appointment on July 19, 2023. Jordan Dinh was terrific, courteous, and helpful. Easy to work with. Jordan Dinh was terrific, courteous, and helpful. Easy to work with. More

Great Customer Service, greet you at the door right away, nice and clean waiting area nice and clean waiting area More

I bought this car new from your dealership in 2003. Since then your location has changed but the service is same. Keep up the good work and service to your customers. Since then your location has changed but the service is same. Keep up the good work and service to your customers. More

Bill Ackerman is a star for the Renton Honda team. I would recommend him as a service advisor. I would recommend him as a service advisor. More

Hi everyone. I don't know why there is such a low rating at Yelp for this wonderful dealership. My advisor Mr. Matthew Lopez took good care of me. I was in and ou I don't know why there is such a low rating at Yelp for this wonderful dealership. My advisor Mr. Matthew Lopez took good care of me. I was in and out in 45 minutes for my first tune up for my Honda Accord. I got a coupon for $45 plus tax about $50 total which is a lot cheaper than Jiffy Lube. It came with a free car wash at Brown Bear. Reception area was comfortable with Gourmet coffee. I'm very satisfied with AutoNation Honda Renton. More

Very nice dealership, very kind and helpful personnel. Enjoy bringing my car there to be worked on. Enjoy bringing my car there to be worked on. More

They are always on time. They do the service you asked for And notify you if anything else need’s attention or could be deferred till next visit. Overall a pleasant experi They do the service you asked for And notify you if anything else need’s attention or could be deferred till next visit. Overall a pleasant experience! Sad to see lack of new Honda vehicles from the manufacturer..they are currently not supporting their dealers! More