Renton Honda - Service Center
Renton, WA
361 Reviews of Renton Honda - Service Center
They are always on time. They do the service you asked for And notify you if anything else need’s attention or could be deferred till next visit. Overall a pleasant experi They do the service you asked for And notify you if anything else need’s attention or could be deferred till next visit. Overall a pleasant experience! Sad to see lack of new Honda vehicles from the manufacturer..they are currently not supporting their dealers! More
My husband and I had a positive experience when we brought in our truck for an oil change. Our service manager, Justin Ibanez was helpful, courteous and knowledgeable in his field of work. We have bee brought in our truck for an oil change. Our service manager, Justin Ibanez was helpful, courteous and knowledgeable in his field of work. We have been coming to AutoNation for several years now and they are conveniently located. More
Very friendly,knowledgeable, and accomodating workers . Clean , safe , and easy to find place . my service advicer informed me about the upcoming necessary tune up of my car so it continue to run good . Clean , safe , and easy to find place . my service advicer informed me about the upcoming necessary tune up of my car so it continue to run good . More
I normally have a lot of anxiety about bringing a vehicle to the dealership service department. As a female, I have had really bad experiences with unscrupulous service managers trying to have work done that to the dealership service department. As a female, I have had really bad experiences with unscrupulous service managers trying to have work done that was unnecessary to increase my cost. Autonation Honda Renton is NOT that dealership. Each visit is easy and clear. The service managers are helpful and honest. My last visit (this week) was exemplary. I changed my appointment online but when I got to the dealership, the appointment could not be found. Service representative, Matthew Lopez, looked at the schedule and was able to get me in right then. He was very clear in what needed to happen, detailing the cost so there were no surprises, and offered options where they were available. I was able to wait in the spacious and clean waiting room while the service was done. He checked in on me periodically to let me know what the status was. I am so happy that I can rely on this dealership to help me maintain my vehicle, safely and in a way that I can plan for the financial aspects. I have a huge thank you for Matthew since I never did find the email for the appointment change and yet he helped me with smile and a helpful heart. More
Very unsatisfactory. Very angry! I was told the service would cost approximately $900. I pre-authorized $1,000. When my car was ready it came to over $1,400. Service Mgr, Very angry! I was told the service would cost approximately $900. I pre-authorized $1,000. When my car was ready it came to over $1,400. Service Mgr, Ivan was able to reduce the charge to $1,172 but said he might be able to get it lower. Said he would call me later that or I could call him. No call from him so I called him back, three times! He wouldn’t take my calls! I knew this would happen. I told my friends I hate to go to Honda for service as I never get out of there for less than $1,000 even if all I wanted was an oil change. But this was a specific issue and I felt I had no choice. Never again! More