AutoNation Honda Renton

Took my Ford in for a trade-in quote. The salesman refused to give me a figure until I told him what kind of car I wanted to buy. I declined to specify what car I was looking for, and requested a trad refused to give me a figure until I told him what kind of car I wanted to buy. I declined to specify what car I was looking for, and requested a trade-in quote. The salesman stomped off to summon the sales manager. The sales manager tries the "we're all friends here, no need to be difficult" crap....No need to be difficult? What world do these clowns live in? Anyway, it was clear they were not going to offer a trade-in quote so I asked for my Ford back. It took 15 minutes for them to deliver my car back to sales entrance, all the while the sales manager is arguing with me that my trade-in and purchase are one deal. No, I told him, they are actually two deals. We negotiate a trade-in price (one deal) and then we negotiate the purchase price on the new car (second deal). Of course he didn't like that and didn't try to hide the fact. So I ended up out in Puyallup where I was given a trade-in quote that I liked, and ended up driving home in a new Si. Go figure. More

I went in knowing what I wanted. I didn't need to test drive one, I had already did that. Sales person says he has the car I want in stock on his inventory list. So I make the deal sign all the paper work drive one, I had already did that. Sales person says he has the car I want in stock on his inventory list. So I make the deal sign all the paper work and he says he can't find the car on the lot, keeps showing me some paper that he says shows they have one, even draging me all around the lot to find it. It's late and I have to leave, so he says he'll have the car ready the next day. The next day I go there, no car. No explaination of where it is. I press him to check since he wasn't offering to. Comes back and says the car is in Minn. and will be here in a week! He gives me a deliverly date of when the car is to be there. That date comes and no car! and extends that delivery date back 4 more days and can't understand why I'm getting upset at this point. I feel I've been lied to from the very begining to make a sale. I feel this sales tactic is highly dishonest and unethical. DON'T GIVE THESE PEOPLE YOUR BUSSINESS! More