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AutoNation Honda Renton
Renton, WA
892 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 892 reviews
December 21, 2014
Second time around Buying a car isn't the first activity on my fun list! However, Paolo Lumauig and the rest of Renton Honda team made this experience enjoyable and thei Buying a car isn't the first activity on my fun list! However, Paolo Lumauig and the rest of Renton Honda team made this experience enjoyable and their hospitality is second to none. This is the second car we've purchased from Renton Honda and will be the first place we visit to purchase another one. Did I mention new facility is amazing and worth a look see? More
by Captin & Tennille
Employees Worked With
Ben Graves, Paolo Lumauig
November 22, 2014
Wonderful experience & service We had come here with my granddaughter in intents of finding her, her first car and it was a success. The sales person who had helped us was Paolo and We had come here with my granddaughter in intents of finding her, her first car and it was a success. The sales person who had helped us was Paolo and he was super helpful. My granddaughter had wanted a red honda civic and wasn't so sure on what type of civic she had wanted. He had shown us the different types and took us on a test drive. In finance we were helped by Wil and he was supernal helpful and fully explained everything to us. We had purchased a honda civic ex 2014 and my granddaughter loves it! Overall we had a good experience at Renton Honda. More
by gloriagvi
Employees Worked With
Paolo Lumauig, Wil Sandoval
November 22, 2014
buying 2014 honda odyssey Renton Honda and Paolo Lumauig helped in all ways in buying our new odyssey. We could not be happier. We were able negotiate the price we wanted to pa Renton Honda and Paolo Lumauig helped in all ways in buying our new odyssey. We could not be happier. We were able negotiate the price we wanted to pay. It took some time for them to agree on the price we wanted to pay. Finance was easy and fast. Took less than 20 min for all the paper work to be completed after the price was finalized. More
by grish
Employees Worked With
Josh Graham, Paolo Lumauig
October 15, 2014
Terrible experience with Honda Renton dealership We've bought a car in this dealership. When we started our interest in the car, we got plenty of phone calls and emails regarding our purchase. They t We've bought a car in this dealership. When we started our interest in the car, we got plenty of phone calls and emails regarding our purchase. They tried too hard to convince us to buy the car and it was very disturbing. Nevertheless, we've decided to buy there. Then we've changed the address and asked to update the new address in all of their systems. They didn't do that, but claimed that they did. Then we double checked with them again about changing the address and they again claimed that the address was changed, but apparently, it wasn't changed again. After discovering that we're not getting the bills, we're checked for the third time and then it turned out that they didn't change in all the systems like we asked... You just can't rely on them! Then we didn't receive our license plates in time. We asked why and they said they will send with Fedex and it will be delivered the next day. Why didn't they say us that the plates are in their office? They had our email and phone and could easily update us. Anyway, the places weren't delivered and we didn't get the plates yet. Somehow, after you buy a car, they stop their interest in you and don't give you any service - even the things they are required to do. They didn't check whether I got the license plates, they didn't send them to me in time, didn't check whether I want to get them by mail or in person in their facility. They just dissapeared. Everything they claimed post purchase didn't happen. I strongly recommend to avoid their dealership because of terrible treatment they give to their customers after completing the purchase of the car. More
by simon130
Employees Worked With
Josh Graham, Ramon Rodriguez
October 02, 2014
Great experience I had a great experience buying my new Accord! Paolo Lumaig was so helpful and helped me find just what I wanted. I was very nervous shopping for a n I had a great experience buying my new Accord! Paolo Lumaig was so helpful and helped me find just what I wanted. I was very nervous shopping for a new car by myself but everyone there was so helpful and friendly! Will Sandoval was also great in finance! I would highly recommend going to Renton Honda! It was a very good experience with no one being pushy! I love my new car! Thanks to everyone there! More
by Dawnnabelle
Employees Worked With
Stanley Johnson, Paolo Lumauig, Wil Sandoval
September 14, 2014
Stressful and difficult We got a great price on a car, but not without a very negative and exhausting experience. This dealership made the buying experience stressful and dif We got a great price on a car, but not without a very negative and exhausting experience. This dealership made the buying experience stressful and difficult. They did not listen to our requests or wishes and continued to bring us similar (high) offers worded differently, and continued to ask us to come up with more cash, even asking if we could instantly come up with over $10K additional. We felt very disrespected and considered leaving multiple times. We didn't appreciate the coded offers and attempts to up-sell, hoping we would eventually be worn down. Amazingly we were then asked to be sure and score 5s on the review so our salesman could get better bonuses with Honda, not simply asked for honest feedback about our experience. We didn't appreciate the feeling of guilt and responsibility that this request places on the customer- it's bad business. The only highlight to the experience was the finance manager, Josh. He was kind, personable and treated us with respect. More
by Kmorrill1983
Employees Worked With
Josh Graham, Paolo Lumauig
September 04, 2014
Wonderful Service Our expirience was wonderful, we were assisted by Wil. He was very clear and used understandable words during our process. I would definitly refer peo Our expirience was wonderful, we were assisted by Wil. He was very clear and used understandable words during our process. I would definitly refer people to Renton Honda. More
by cramiez
Employees Worked With
Wil Sandoval
July 29, 2014
Buying a 2014 Honda CRV Renton Honda and Paolo Lumauig helped in all ways in buying our new CRV. We could not be happier. We were able to find the right car, color and opti Renton Honda and Paolo Lumauig helped in all ways in buying our new CRV. We could not be happier. We were able to find the right car, color and options we liked. More
by georgemeredith.purdy
Employees Worked With
Paolo Lumauig
July 26, 2014
Wonderful experience! Came to Renton Honda with high expectations and they more than lived up to their reputation! Paolo was very warm and welcoming and did what more sale Came to Renton Honda with high expectations and they more than lived up to their reputation! Paolo was very warm and welcoming and did what more salesmen out there should do....LISTEN TO THEIR CUSTOMERS. He wanted to know exactly what I was looking for and what I was comfortable with spending. We have always been a Honda family. After moving to Washington from the east coast, we needed to find a dealership out here that we could get into a long-term relationship with. Mission accomplished! Paolo and Carlos worked diligently to earn our business and got us exactly what we were looking for at a mutually beneficial price point. Stan in finance helped seal the deal with the Honda Care coverage we needed. Long story short, we couldn't be happier with our new car and I would 100% recommend friends/family/colleagues to buy their next car at Renton Honda! More
by bdrews92
Employees Worked With
Stanley Johnson, Paolo Lumauig
June 11, 2014
Honda of Renton Almost a year ago, I was fortunate enough to receive some money and I decided to purchase new car for my wife. I had detailed for all the sound dealer Almost a year ago, I was fortunate enough to receive some money and I decided to purchase new car for my wife. I had detailed for all the sound dealers many moons ago and Renton Honda came to mind so we decided to go there. My salesman was Arturo De Bonar, he was very friendly, well dressed, articulate and most of all didn't pressure us. I told him I was looking for a sedan for my wife, we went through some cars and decided on a 2013 Honda Accord 4 door with standard transmission. Our experience was awesome, the team at Renton Honda is incredible from finance with Josh to Arturo on the sales floor. In January decided I needed a car, so I went to Honda to find me a civic of some kind. This time my salesman was Nate Phan. Just as he first visit they took care of me and answered any questions. Nate found me a 2014 Honda Civic. I loved it! Unfortunately, I was in an accident with that vehicle and the value dropped so I decided to trade it in at Honda of Renton. I traded in my vehicle with Mike Shiveley. This time I wanted to step it up and get a Civic SI. I was paired with Mike and the first car he showed me was the one. Mike was great. I was also hooked up with floor mats! Well the story doesn't end there. My daughter's car decided to not work, so I had to purchase her a car, my first call was to Mike at Honda of Renton. I told him what we needed, he put together some cars for us to look at. My daughter, a college student, decided on the 2009 Honda Fit. She was so excited. I was relieved I had Honda to turn to. So if I will buy technically 4 cars from this dealership, then have confidence in shopping at Honda of Renton and the whole team there! Thanks for all you did for me guys!! More
by zacharygillispie
Employees Worked With
Josh Graham, Ben Graves, Nhat "Nate" Phan
