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AutoNation Honda Renton

Renton, WA

4.6
892 Reviews

3701 E Valley Rd

Renton, WA

98057

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Showing 892 reviews

December 11, 2015

Service I tried to talk to Josh Trisack for service problem. I left my phone number and numerous calls, no call from Josh. What kind of the service was this More

by Nothappy
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh Trisack
December 03, 2015

The #1 Renton Car Dealership! This was my first big purchase and I couldn't have asked for a better customer service experience! When I walked into every dealership (I went to 5 ot More

by IMFuji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Reder, Wil Sandoval, James Salinas
Dec 04, 2015 -

AutoNation Honda Renton responded

Thank you so much for your kind words! We are so pleased that you came back to Renton Honda to make your purchase! We know you have many options when you are looking to buy a vehicle, and appreciate the opportunity to earn your business. Please do not hesitate to contact us if you have any questions or concerns! Best regards, Angela McKenzie Senior Customer Care Specialist

December 03, 2015

Love my Honda ! Couldn't have asked for a better customer service and just an overall great experience ! I love my new car and I loved getting treated like family ! More

by Jameyt8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tucker, Wil Sandoval, James Salinas
Dec 03, 2015 -

AutoNation Honda Renton responded

Congratulations on the purchase of your new vehicle! We are thrilled that the team here was able to get you into a new car that you love. Your customer service does not end with the purchase of your vehicle; we are here to assist you if you have questions about the operation of any accessories, as well as scheduling your service visits! Don't hesitate to call on us if you need us! Welcome to the family! Best regards, Angela McKenzie Senior Customer Care Specialist

December 02, 2015

Great Experience at Honda Renton! We've been loyal Honda customers ever since purchasing our 2002 Accord at the old Renton Honda dealership. We went in last week for a recall service o More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Graham, Nhat "Nate" Nguyen
Dec 02, 2015 -

AutoNation Honda Renton responded

We are so pleased to hear that Nhat was wonderful to work with! He is definitely easygoing, and we are happy to have him on board with us. Thank you so much for your loyalty; we thank you for your business with us for so many years! It's an absolute pleasure to be your dealership of choice! Again, thank you for your business; please do not hesitate to call on us if you need anything. We are always happy to help! Best regards, Angela McKenzie Senior Customer Care Specialist

November 25, 2015

Friendly and professional I experienced a fast and accurate information about the vehicle. Even dought my car went in for repair two days after purchased with AC problems. More

by Toyota75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Vazquez
Nov 25, 2015 -

AutoNation Honda Renton responded

Congratulations on the purchase of your Toyota! We are glad Rafael was able to assist you to get the information you needed. Please do not hesitate to reach out to us if we can answer any other questions for you! Best regards, Angela McKenzie Senior Customer Care Specialist

November 25, 2015

We had a great experience with Duane and Stanley We were in search of a reasonably priced used honda that would have a great warranty so we would have little to no worries regarding our purchase. Du More

by breezy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Johnson, Duane Stamper, Wil Sandoval
Nov 25, 2015 -

AutoNation Honda Renton responded

Thank you so much for allowing us the opportunity to earn your business! It's our great pleasure to be able to assist you! If there is anything we can do for you, please do not hesitate to reach out and let us know - we are more than happy help! Kind regards Angela McKenzie Senior Customer Care Specialist

November 17, 2015

Happy first time buyer! James and Ben were knowledgable and very helpful. They made the whole process extremely easy for me being a first time buyer. Overall, a very positiv More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Graves, James Salinas
Nov 18, 2015 -

AutoNation Honda Renton responded

Congratulations on your first purchase! We know it can be a little overwhelming when you are buying a car, then add on top of that it being your first time! We are thrilled to hear that James and Ben were able to help you and make it a smooth transition. We are more than happy to help out if you have any questions - don't hesitate to call or come by! Again, congratulations! Best regards, Angela McKenzie Senior Customer Care Specialist

November 07, 2015

Service After getting offered very low price for my trade we were able to work to a fair deal. Took a bit but the customer service was great at the end. Would More

by Accord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Reder, Pablo Orejuela
Nov 09, 2015 -

AutoNation Honda Renton responded

We appreciate your candid review, as well as the opportunity to earn your business. It is our goal to ensure that you have an excellent experience each and every time you come in to see us; not just in the sales department, but every department. We are always looking for ways to improve, and would welcome any feedback you have for us. You may message me here at amckenzie@rentonhonda.com and I will respond to you privately. All the best, Angela McKenzie Senior Customer Care Specialist

October 30, 2015

Left hanging Tried to go to Renton Honda to get my urgent airbag recall taken care of. I called 3 times over the course of 6 weeks and they kept saying they'd call More

by Icbuggy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know their name
Oct 30, 2015 -

AutoNation Honda Renton responded

Good afternoon, We are deeply sorry to see your review. The national recall caused a significant increase in our call volume, and severe backorders on the necessary airbags. At this time we do have the parts in stock. We would like to be able to schedule you to have your vehicle repaired as soon as possible if it has not already been done elsewhere. We sincerely apologize for the lapse in communication. Your business is important to us; we want to make sure you are taken care of in a timely fashion and to your satisfaction. Kindest regards, Angela McKenzie Senior Customer Care Specialist

October 29, 2015

Renton Honda comes through again! My soon to be daughter in law had asked me how our previous experience was with Renton Honda, I told her that the only reason I would ever go any wher More

by Bigred64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tucker, Lori Tucker, Stanley Johnson
Oct 29, 2015 -

AutoNation Honda Renton responded

Wow! Thank you so much for referring your family to us! We are pleased to welcome her into the Renton Honda family. We know there are several dealerships out there, and we are happy to know that you would choose to come to Renton Honda first. Please let us know if there is anything we can do to assist you; we are always happy to help! Kind regards, Angela McKenzie Senior Customer Care Specialist

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