AutoNation Honda Renton
Renton, WA
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Service I tried to talk to Josh Trisack for service problem. I left my phone number and numerous calls, no call from Josh. What kind of the service was this I tried to talk to Josh Trisack for service problem. I left my phone number and numerous calls, no call from Josh. What kind of the service was this? When customer asked you to call back, you just ignore them? Very bad service and no customer service at all. More
The #1 Renton Car Dealership! This was my first big purchase and I couldn't have asked for a better customer service experience! When I walked into every dealership (I went to 5 ot This was my first big purchase and I couldn't have asked for a better customer service experience! When I walked into every dealership (I went to 5 other dealerships) the first thing I said to ALL of the sales reps was "I am not here to purchase a car today, I am just looking around and to test drive the cars I am interested in." Honda was the ONLY dealership that didn't pressure me to buy a car that day. They were respectful to my wishes and thats why I came back. James was VERY knowledgable and had a laid back attitude which I loved! I couldn't be happier with my New Honda!! More
Love my Honda ! Couldn't have asked for a better customer service and just an overall great experience ! I love my new car and I loved getting treated like family ! Couldn't have asked for a better customer service and just an overall great experience ! I love my new car and I loved getting treated like family ! More
Great Experience at Honda Renton! We've been loyal Honda customers ever since purchasing our 2002 Accord at the old Renton Honda dealership. We went in last week for a recall service o We've been loyal Honda customers ever since purchasing our 2002 Accord at the old Renton Honda dealership. We went in last week for a recall service on the same Accord and we stumbled upon their new huge showroom. Just looking around the showroom and checking out the new 2016 cars, Nhat Nguyen approached us and asked if we're interested. We informed him that we're just browsing and at the moment not really planning on purchasing a new car. Knowing that, he was still willing to show us around and take his time informing us about the features. After actually talking to him about our 2007 Sienna we decided with all the promotions, we'd take a chance on trading in our car. He wanted to make sure we left the dealership happy whether or not we're going to be leaving with a car. We came in getting service on our old car not planning on purchasing a new car at all, and leave a couple days later trading in our Sienna for a brand new 2016 Accord EXL that we're super satisfied with. He made sure that we're completely 100% happy with our purchase before driving it off the lot. He even took time to show us every little speck in our new car and helped us set it up after receiving it. The whole time Nhat made sure that regardless of what happens we would leave satisfied and didn't pressure us at all. He was very easy to talk to and we highly recommend coming to see Nhat, if you're interested in purchasing a car from here. Josh our Finance guy was a great pleasure to work with! He made the whole process quick and a breeze. More
Friendly and professional I experienced a fast and accurate information about the vehicle. Even dought my car went in for repair two days after purchased with AC problems. I experienced a fast and accurate information about the vehicle. Even dought my car went in for repair two days after purchased with AC problems. More
We had a great experience with Duane and Stanley We were in search of a reasonably priced used honda that would have a great warranty so we would have little to no worries regarding our purchase. Du We were in search of a reasonably priced used honda that would have a great warranty so we would have little to no worries regarding our purchase. During the drives Duane was really patient with us and answered our questions and both him and Stanley were respectful during the negotiation period. More
Happy first time buyer! James and Ben were knowledgable and very helpful. They made the whole process extremely easy for me being a first time buyer. Overall, a very positiv James and Ben were knowledgable and very helpful. They made the whole process extremely easy for me being a first time buyer. Overall, a very positive experience! More
Service After getting offered very low price for my trade we were able to work to a fair deal. Took a bit but the customer service was great at the end. Would After getting offered very low price for my trade we were able to work to a fair deal. Took a bit but the customer service was great at the end. Would have liked a fair price from the start. More
Left hanging Tried to go to Renton Honda to get my urgent airbag recall taken care of. I called 3 times over the course of 6 weeks and they kept saying they'd call Tried to go to Renton Honda to get my urgent airbag recall taken care of. I called 3 times over the course of 6 weeks and they kept saying they'd call be back when they "had the part in stock". They assured me they had my information and would call me. That was in July. It's now Halloween. Absurd. Woman who I talked to on the phone also had no customer service skills. More
Renton Honda comes through again! My soon to be daughter in law had asked me how our previous experience was with Renton Honda, I told her that the only reason I would ever go any wher My soon to be daughter in law had asked me how our previous experience was with Renton Honda, I told her that the only reason I would ever go any where else would be due to them not having the Car I want. She went with her dad to "look" at a car they had advertised, she called me the next morning stating that she bought the car the previous evening because not only was the salesman non pushy, but they reduced the car down even further than the advertised price. I know, what dealer doesn't lower the price, it was a one owner car, with under 15,000 miles, with a clean car fax, advertised original $12,000, on sale for $10,000, drove it off the lot for a little over $9000. For a Nissan, that is a great deal. Another great thing about Renton Honda, they don't sell any cars that fail car fax reports, (airbag deployment, previous accidents, etc). I don't ever refere friends/ family to dealerships simply because of what some people perception of salespeople or quality of vehicle they buy turn out to be, but I never hesitate to say great things about Renton Honda and the folks that work there. More