AutoNation Honda Renton

Service at this Honda dealership sucks, I booked an appointment for an oil change and tire rotation online. Got a confirmation sent to me, but when I got there , they claimed there wasn’t an appointmen appointment for an oil change and tire rotation online. Got a confirmation sent to me, but when I got there , they claimed there wasn’t an appointment. The next time I called and made an appointment, as like the previous time, they didn’t have my appointment, and said I would have to wait 4 hours if I wanted it done. The only reason I decided to go to Renton Honda, was because it’s close to where I work. I decided to just change my oil and rotate my tires myself. More

Services is horrible I bought a car there, services is takes way longer then it suppose to be. They made you waited to pickup back to dealer at least 3 hours after they sa I bought a car there, services is takes way longer then it suppose to be. They made you waited to pickup back to dealer at least 3 hours after they said they are on the way anf car is ready. More

Nice experience with Darrin Giefer. He is very nice a happy person, patient and very knowledgeable.Very accommodating and always smiling and joking. He is an asset in your company. He is very nice a happy person, patient and very knowledgeable.Very accommodating and always smiling and joking. He is an asset in your company. More

Awesome car buying experience! Great experience buying my second vehicle in 6 six months! Drove over 100 miles to deal with this awesome staff! Sales Staff rock! Dealership is highl Great experience buying my second vehicle in 6 six months! Drove over 100 miles to deal with this awesome staff! Sales Staff rock! Dealership is highly recommended! More

Do not buy here 3 reasons to not buy a vehicle from AutoNation Honda. 1) Their price was $1k higher than Honda Bellevue 2) They sold my information to a third part 3 reasons to not buy a vehicle from AutoNation Honda. 1) Their price was $1k higher than Honda Bellevue 2) They sold my information to a third party that has been calling me nonstop to sell me an extended warranty when I already bought an extended warranty from AutoNation 3) They ran my credit through 13 different banks to try and get my loan. I only asked about 2 banks. This negatively affected my credit. More

Still waiting on Oregon DMV plates..AN does ot return calls Well, what I thought was a successful sale has been a fiasco of getting a used 2014 FJ cruiser street legal in Oregon. Bottom line is the 2nd and fina Well, what I thought was a successful sale has been a fiasco of getting a used 2014 FJ cruiser street legal in Oregon. Bottom line is the 2nd and final temp registration ran out this late last week. I have no clue to know if they sent in the paperwork. The FJ is sitting on my driveway. I'm considering risking tickets and driving up to Renton to stage a protest by parking in front of their doorway to get attention. Bottom line.. do your homework on out of state DMV requirements and don't leave it to AN to run with the ball. More

Poor Performance We Purchased our first Honda in 2005 and 4th Honda two weeks ago, Renton Honda has lost it’s customer service excellence with their new owners AutoNat We Purchased our first Honda in 2005 and 4th Honda two weeks ago, Renton Honda has lost it’s customer service excellence with their new owners AutoNation. We will without question purchase our next Honda any where but at AutoNation. The service department is still outstanding, but we are looking for our new Honda home for continuing care and maintenance of our 2018 CR-V. JHoyt More

Great vehicle purchase at AutoNation Honda of Renton We had a great experience purchasing our new Honda from AutoNation Honda of Renton. Tenzing Dhakhwa and Darrin Giefer did an excellent job. We would We had a great experience purchasing our new Honda from AutoNation Honda of Renton. Tenzing Dhakhwa and Darrin Giefer did an excellent job. We would highly recommend them and their dealership to anyone in the future. They delivered on their promise to provide the best deal available along with a hassle-free purchase upon arrival at their dealership. Next time we buy a Honda, we'll start with them first. More

Horrible experience I purchased a pre-owned car from them 2 months ago, and they STILL have NOT sent paperwork to the DMV for registration and plates. I am on my second I purchased a pre-owned car from them 2 months ago, and they STILL have NOT sent paperwork to the DMV for registration and plates. I am on my second and final temporary permit, which expires next week, so I am screwed. I've called the GM repeatedly, and he never answers nor returns phone calls. The Finance Manager will not return calls either, and has told me previously that everything was sent...which is clearly not true. AVOID THIS PLACE. More

Front Desk Guys Are Great, Garage Guys Not So Much They say all the right things at the front desk, obviously they've received extensive training in how to manage the emotions of customers. But I took They say all the right things at the front desk, obviously they've received extensive training in how to manage the emotions of customers. But I took my car in for minor maintenance plus a problem with a tire pressure indicator. 'No problem,' they said, '2-3 hours tops.' They had the car all day, and when they finally gave it back to me, they'd run the diagnostic for the tire pressure indicator, knew what the problem was, but gave the car back to me without fixing it, telling me to bring the car back when the light came back on. Which it did before I even got it home. A day of my life I'll never get back for a 2-3 hour job. And they want me to go back there? 2 visits for a 2-3 hour job? Obviously, I can't believe anything they tell me anymore. A terrible experience, and I'm glad there are other Honda dealerships in the area. More