AutoNation Honda Renton

I work with Omar Lopes in locating a 2021 Ridgeline. I contact him that I have my title for my trade in and was ready to make a deal. He said that a Ridgeline just came and I went to see it. It was the pe contact him that I have my title for my trade in and was ready to make a deal. He said that a Ridgeline just came and I went to see it. It was the perfect color that I wanted and we made a deal. Got a good price on my trade in and the rest is history. Good job Omar More

One of the quickest experiences I’ve ever had buying a vehicle. Linda was very pleasant to work with and finance was a breeze. Beautiful facility and I’m loving the Tesla! Thanks again! vehicle. Linda was very pleasant to work with and finance was a breeze. Beautiful facility and I’m loving the Tesla! Thanks again! More

Called to reserve a test drive. Showed up on-time and test drove the car. In the time it took me to test drive the car, another sales associate sold the car to a different party. They offered to sell m test drove the car. In the time it took me to test drive the car, another sales associate sold the car to a different party. They offered to sell me a newer model of the same vehicle at a slightly discounted rate, which I also agreed to. After another half hour of waiting, they told me that they couldn't honor the deal that they structured. Their sales team is extremely disorganized and I would not recommend them to anyone. In addition to the amount of my time that was wasted at the dealership, I had spent an hour pre-researching Carfax reports on a vehicle that got sold from underneath me. Absolutely horrible. More

If you buy a used car from this dealership, it's incredibly important that you have it inspected by an independent shop immediately. The 120 point "inspection" that they perform is apparently a toke incredibly important that you have it inspected by an independent shop immediately. The 120 point "inspection" that they perform is apparently a token look at the tires. The car I bought has multiple small faults that should have been found in any cursory inspection, but worse than that, the oil filter was literally pouring oil out into the environment. To the credit of the service department, they worked hard to resolve the issue, but that kind of issue should never have come up in the first place. As it is, it's ruined my relationship with the car as I'll never be able to trust it. This is a new car dealership and as a well trained consumer, I expect to get quality vehicles from a new car store. This time, I'm disappointed. However, I am impressed with the service department and with the clerical staff who are far more responsive than the management team. More

My wife and I were looking for a Honda Odyssey to replace one that had been totaled in an accident. I found one online through AutoNation Honda of Renton's website that looked perfect. Later that day (abou one that had been totaled in an accident. I found one online through AutoNation Honda of Renton's website that looked perfect. Later that day (about 3 or 4 hours later), I went to the dealership to take a look at the vehicle. The salesperson was courteous, and he showed me the car which was in pristine condition. I test drove it, and it drove perfectly. So, I told the salesperson that I wanted to buy it. The salesperson said great, and we began filling out the paperwork to purchase the car. My wife and I were thrilled. As we were working out payment, and I was getting approvals through my bank, my salesperson assured me that everything was good. There was a small disagreement when the salesperson tried to convince me that I should also be paying $1,000 more on the purchase price to cover some extra work that they had done on the car. I said no, because that was not the price that we had agreed to. The salesperson said ok, and we continued on with the paperwork. Then after about an hour, everything was quiet. And then the salesperson came by and dropped the bomb. Apparently, the Dealership had already "committed" to selling the vehicle to someone else earlier in the evening. Now, that other person had not paid for the vehicle, and they also had not picked it up. However, that person said they would come by the next morning to pay for it and pick it up. What???? My wife and I were completely stunned. At that point, after profuse apologies from the salesperson, my wife and I left the dealership very disappointed. I have never ever had this type of experience when buying a car. I can only assume that the other buyer had offered to pay $1,000 more for the vehicle, and the dealership decided that that was the better offer for them. Based on my experience, I will not be coming back to this store to buy a vehicle. More

First of all, nobody answers the phone for questions (trying to track down a title after 5 months). When I finally get to talk to someone, twice they tell me it’s on the way ( 3 months since purchase), (trying to track down a title after 5 months). When I finally get to talk to someone, twice they tell me it’s on the way ( 3 months since purchase), still no title. A month later..twice I leave a message and still no one returned my call. So I call the dept of licensing and they answer the phone! AND tell me there was a typo and it was sent to wrong address. Honda should have been helping track that down. They could return a call, give me a phone number to call or checked themselves. Rude and unprofessional. More

You guy's are a total joke. Try and find a phone number for finance, impossible to speak to the gods of finance. Try and find a fax number for Renton Honda , forget about it. You have to call and listen to for finance, impossible to speak to the gods of finance. Try and find a fax number for Renton Honda , forget about it. You have to call and listen to their phone service, and it's a joke in it's self. Hit this number to speak to an operator, brings you right back to the beginning. The only reason I went there was for a particular car in stock and I bought it with cash in 10 minutes. I will never go back to this car dealer. Dustin is the only person there with a head on their shoulders. Thank you Dustin. More

Satisfied but glad I came in prepared I was a bit apprehensive given some of the comments here but they emailed me an offer that was promising enough to get me to come in. Everyone I inter I was a bit apprehensive given some of the comments here but they emailed me an offer that was promising enough to get me to come in. Everyone I interacted with was nice and respectful throughout the process. I appreciated how personable and friendly Jeff was. That said, they did throw nearly every trick in the book at me. I was prepared and even brought work to do while they did the back and forth. The worst was inflating money factor on my lease to 9% APR when it should be 5.4% APR. In the end, I got the trade-in allowance and lease pricing I was looking for. I would recommend Jeff and his colleagues at AutoNation for anyone who understands how car sales work. Edmunds.com, Leasehackr.com, and r/askcarsales are great places to learn the nuances and get reference data points for your next purchase. More

Go get that CX-5! Definitely this dealership was the worst among the other dealerships including other manufactures. I had really terrible car buying experience here. I Definitely this dealership was the worst among the other dealerships including other manufactures. I had really terrible car buying experience here. I decided to buy a CR-V and made my mind to sign here. I was asking about a little more discount before I was about to sign, and I was comparing competitive models like CX-5 as an example. The dealer just changed his face to very frustrated and said 'Go get it!! Go get that CX-5! Why did you come to buy a car you don't like?' and scoffed. What could I do? I just walked out and bought a CX-5 as the dealer says. Some of my colleagues also have a bad experience in the service department here. There is a reasonable reason why this dealership has very little stars than other Honda dealers nearby. It seems like they are managing google map reviews, so it has currently 4.2 stars. However, it is still lower than other Honda dealers which mostly have 4.4. More

Service department is horrible dont come here if you want to waste 3 hours of your life to replace oil ! They also running a scam where they sell used car and said that they inspect everything. No it not! th to waste 3 hours of your life to replace oil ! They also running a scam where they sell used car and said that they inspect everything. No it not! they lie and scaming you. Once you brought the car they will all ignore you if you have any problem More