AutoNation Honda Renton

First of all, nobody answers the phone for questions (trying to track down a title after 5 months). When I finally get to talk to someone, twice they tell me it’s on the way ( 3 months since purchase), (trying to track down a title after 5 months). When I finally get to talk to someone, twice they tell me it’s on the way ( 3 months since purchase), still no title. A month later..twice I leave a message and still no one returned my call. So I call the dept of licensing and they answer the phone! AND tell me there was a typo and it was sent to wrong address. Honda should have been helping track that down. They could return a call, give me a phone number to call or checked themselves. Rude and unprofessional. More

You guy's are a total joke. Try and find a phone number for finance, impossible to speak to the gods of finance. Try and find a fax number for Renton Honda , forget about it. You have to call and listen to for finance, impossible to speak to the gods of finance. Try and find a fax number for Renton Honda , forget about it. You have to call and listen to their phone service, and it's a joke in it's self. Hit this number to speak to an operator, brings you right back to the beginning. The only reason I went there was for a particular car in stock and I bought it with cash in 10 minutes. I will never go back to this car dealer. Dustin is the only person there with a head on their shoulders. Thank you Dustin. More

Satisfied but glad I came in prepared I was a bit apprehensive given some of the comments here but they emailed me an offer that was promising enough to get me to come in. Everyone I inter I was a bit apprehensive given some of the comments here but they emailed me an offer that was promising enough to get me to come in. Everyone I interacted with was nice and respectful throughout the process. I appreciated how personable and friendly Jeff was. That said, they did throw nearly every trick in the book at me. I was prepared and even brought work to do while they did the back and forth. The worst was inflating money factor on my lease to 9% APR when it should be 5.4% APR. In the end, I got the trade-in allowance and lease pricing I was looking for. I would recommend Jeff and his colleagues at AutoNation for anyone who understands how car sales work. Edmunds.com, Leasehackr.com, and r/askcarsales are great places to learn the nuances and get reference data points for your next purchase. More

Go get that CX-5! Definitely this dealership was the worst among the other dealerships including other manufactures. I had really terrible car buying experience here. I Definitely this dealership was the worst among the other dealerships including other manufactures. I had really terrible car buying experience here. I decided to buy a CR-V and made my mind to sign here. I was asking about a little more discount before I was about to sign, and I was comparing competitive models like CX-5 as an example. The dealer just changed his face to very frustrated and said 'Go get it!! Go get that CX-5! Why did you come to buy a car you don't like?' and scoffed. What could I do? I just walked out and bought a CX-5 as the dealer says. Some of my colleagues also have a bad experience in the service department here. There is a reasonable reason why this dealership has very little stars than other Honda dealers nearby. It seems like they are managing google map reviews, so it has currently 4.2 stars. However, it is still lower than other Honda dealers which mostly have 4.4. More

Service department is horrible dont come here if you want to waste 3 hours of your life to replace oil ! They also running a scam where they sell used car and said that they inspect everything. No it not! th to waste 3 hours of your life to replace oil ! They also running a scam where they sell used car and said that they inspect everything. No it not! they lie and scaming you. Once you brought the car they will all ignore you if you have any problem More

Service at this Honda dealership sucks, I booked an appointment for an oil change and tire rotation online. Got a confirmation sent to me, but when I got there , they claimed there wasn’t an appointmen appointment for an oil change and tire rotation online. Got a confirmation sent to me, but when I got there , they claimed there wasn’t an appointment. The next time I called and made an appointment, as like the previous time, they didn’t have my appointment, and said I would have to wait 4 hours if I wanted it done. The only reason I decided to go to Renton Honda, was because it’s close to where I work. I decided to just change my oil and rotate my tires myself. More

Services is horrible I bought a car there, services is takes way longer then it suppose to be. They made you waited to pickup back to dealer at least 3 hours after they sa I bought a car there, services is takes way longer then it suppose to be. They made you waited to pickup back to dealer at least 3 hours after they said they are on the way anf car is ready. More

Nice experience with Darrin Giefer. He is very nice a happy person, patient and very knowledgeable.Very accommodating and always smiling and joking. He is an asset in your company. He is very nice a happy person, patient and very knowledgeable.Very accommodating and always smiling and joking. He is an asset in your company. More

Awesome car buying experience! Great experience buying my second vehicle in 6 six months! Drove over 100 miles to deal with this awesome staff! Sales Staff rock! Dealership is highl Great experience buying my second vehicle in 6 six months! Drove over 100 miles to deal with this awesome staff! Sales Staff rock! Dealership is highly recommended! More

Do not buy here 3 reasons to not buy a vehicle from AutoNation Honda. 1) Their price was $1k higher than Honda Bellevue 2) They sold my information to a third part 3 reasons to not buy a vehicle from AutoNation Honda. 1) Their price was $1k higher than Honda Bellevue 2) They sold my information to a third party that has been calling me nonstop to sell me an extended warranty when I already bought an extended warranty from AutoNation 3) They ran my credit through 13 different banks to try and get my loan. I only asked about 2 banks. This negatively affected my credit. More