AutoNation Honda Renton
Renton, WA
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I brought my 2017 Honda Civic for an oil change in January to the Bellevue Dealership and as the oil was being changed/replaced for the regular maintenance of the car, one of the service techs came to January to the Bellevue Dealership and as the oil was being changed/replaced for the regular maintenance of the car, one of the service techs came to me and said that the oil pan had been compromised due to the last time it has been completed. This oil change before the January 2022 oil change was completed at the Renton dealership in June of 2021. A week later after my oil change at the Bellevue dealership in January, I returned to the Bellevue dealership because my car was leaking oil because of the most recent oil change and the oil pan needed to be replaced. The total bill was $1700. After the oil pan was replaced, I returned to the Renton dealership and the Service Manager for the Renton dealership stated that this was the Bellevue's dealer responsibility and did not take any ownership or accountability for this. I also explained the situation to the Bellevue Service Manager and he stated that I should call the Honda customer service line. I explained I already had done this. Neither dealership is taking ownership or responsibility for this. Now, as a customer who has purchased three Hondas from the Bellevue of Honda Dealership will be purchasing a Honda ever again. More
Quick service and car ready within the time estimated by the service advisor. The service advisor is always friendly and helpful also very customer oriented. the service advisor. The service advisor is always friendly and helpful also very customer oriented. More
Very helpful and easy to work with. Jeff Burley was very responsive and helpful throughout the entire buying process. Art M. and Lori made the finance portion of the process a breeze. responsive and helpful throughout the entire buying process. Art M. and Lori made the finance portion of the process a breeze. More
Buying our 2019 Tundra from Auto Nation was very easy. All the people we worked with were very friendly and professional. We will definitely be looking to purchase more vehicles from Auto Nation in the fu All the people we worked with were very friendly and professional. We will definitely be looking to purchase more vehicles from Auto Nation in the future. More
Daniel did a great job with my service appointment and helped me with getting the best pricing. I also appreciated the quick turnaround. They did oil change, tire rotation and a recall in just over an hou helped me with getting the best pricing. I also appreciated the quick turnaround. They did oil change, tire rotation and a recall in just over an hour while I waited. More