AutoNation Honda Renton

I have been doing business with them for 5 years. Every service. Every issue. As a woman, I never feel like I am being upsold. The service reps are amazing. Kind, courteous, patient and friendly Every service. Every issue. As a woman, I never feel like I am being upsold. The service reps are amazing. Kind, courteous, patient and friendly and most importantly HONEST. More

Pablo was very helpful and attentive. Was helpful with financing and teaching us about the technology on the car. Was helpful with financing and teaching us about the technology on the car. More

Matthew was great and helped with everything. He has such great customer and very positive He has such great customer and very positive More

Very good explaining from William Ackerman in what service was needed for the car with the miles it had on it. service was needed for the car with the miles it had on it. More

Honda Renton has been good to me over the 2 years I have been taking my 2003 Honda Pilot to be serviced--she still runs like a charm. Jordan Dinh and Bill Ackerman have been great service reps with each of been taking my 2003 Honda Pilot to be serviced--she still runs like a charm. Jordan Dinh and Bill Ackerman have been great service reps with each of my visits. The only reason I gave 4 out of 5 stars is because of miscommunication between the mechanics and service reps. I received a texted photo of my battery and a suggestion from the mechanic that it be replaced. With other non-Honda mechanics I've used in the past, this is not uncommon to receive notification through text or email and sometimes you can accept or decline work through the app the mechanic uses. Honda Renton does not use such an app and all communication goes through the service rep. When the service rep called with the itemized list of suggested work, the battery replacement was not on the list. Bill Ackerman was fantastic and immediately circled back to the mechanic and then called me back. He apologized for the omission of information from the mechanic and even gave me a discount on my service. Thanks so much Bill. More

My experience there was very good. I got the car that I've always wanted, a CR-V, and Pablo Orejuela worked very hard with us to make it happen. He was friendly and very professional I got the car that I've always wanted, a CR-V, and Pablo Orejuela worked very hard with us to make it happen. He was friendly and very professional, even when we walked away the first time. Renton Honda in the past had a very good reputation for their service. I'm looking forward to working with them again. More

They worked with you to find a good car. The staff were really friendly. I would recommend them. The staff were really friendly. I would recommend them. More

Excellent service appointment on July 19, 2023. Jordan Dinh was terrific, courteous, and helpful. Easy to work with. Jordan Dinh was terrific, courteous, and helpful. Easy to work with. More

Great Customer Service, greet you at the door right away, nice and clean waiting area nice and clean waiting area More

I bought this car new from your dealership in 2003. Since then your location has changed but the service is same. Keep up the good work and service to your customers. Since then your location has changed but the service is same. Keep up the good work and service to your customers. More