AutoNation Honda O’Hare - Service Center
Des Plaines, IL
784 Reviews of AutoNation Honda O’Hare - Service Center
Ryan was very helpful. I had to go in for a recall on my Ridgeline. The job was supposed to be a half day but Ryan was able to get it done within 2 hours, since I needed my truck before noon. He also gave Ridgeline. The job was supposed to be a half day but Ryan was able to get it done within 2 hours, since I needed my truck before noon. He also gave me some insight on things the origin dealer didn't show me. More
Since I bought my car in 2004 I have had nothing but great service and a great experience at this Honda dealer. The service managers who have waited on me each time were friendly, knowledgeable, and exp great service and a great experience at this Honda dealer. The service managers who have waited on me each time were friendly, knowledgeable, and explained to me in detail in language I could understand what they were doing to the car. I like when they wash the car. I know that everything will be fixed corrrectly, if in fact, something needs to be done to the car. More
We have purchased 3 Hondas from this dealership - and would continue to do so - We are especially pleased with the guys in service - Frank, Mark and Paul - who ALWAYS go out of their way to help and be e would continue to do so - We are especially pleased with the guys in service - Frank, Mark and Paul - who ALWAYS go out of their way to help and be efficient. We have only had service to fix problems several times with the 3 Hondas we have owned and purchased from O'Hare and each time the problem does get fixed. They are also great when it comes to the maintenance, and we do our regular maintenance religiously More
Love this dealer. I have purchased 3 cars from them in the past and plan on buying my 4th Honda by the end of the year. The service department could not treat me better. Everyone is really nice and I enj the past and plan on buying my 4th Honda by the end of the year. The service department could not treat me better. Everyone is really nice and I enjoy having a free cup of Starbucks coffee while I wait. Highly recommend O'Hare Honda! More
I was given an estimate at another shop that was $600.00 more that at O'Hare Honda. Paul Benedetto, the Service Manager, saved me almost $800.00 by the time it was all finished! He showed me what work rea more that at O'Hare Honda. Paul Benedetto, the Service Manager, saved me almost $800.00 by the time it was all finished! He showed me what work really needed to be done and did it all cheaper than the other shop. He was very honest and truthful. I highly recommend O'Hare Honda! More
This dealership’s Service Department’s customer support is truly remarkable and SUPERLATIVE! To illustrate, I bought a new Odyssey from O’Hare Honda in 4/01 and now have about 70K miles on this vehic is truly remarkable and SUPERLATIVE! To illustrate, I bought a new Odyssey from O’Hare Honda in 4/01 and now have about 70K miles on this vehicle. While my wife was recently driving to FL, she noticed a problem with the transmission. En route, a local Honda dealer in TN confirmed that the transmission may be on its last leg. Following my research, I determined that there had been a class-action law suit filed involving transmissions of this same type of vehicle, and that as a result of which Honda extended the transmission warranty. However, in my case this extended warranty had already expired. I contacted O’Hare Honda’s Service Manager, Frank, for help and suggestions in this regard. Frank selfishly offered to contact his counter-part at the local FL dealership at my wife’s final destination, explain the problem, and ask for all courtesies and support that O’Hare Honda would extend to its customers. I was pleasantly surprised by this initiative and customer care, which is unfortunately quite rare these days. Frank did exactly as he had indicated, and the stage was set for my wife to have the appropriate work performed by the local FL dealer. Thanks to these efforts and O’Hare Honda’s diligent follow up, the transmission on my vehicle was replaced by the local dealer at a relatively nominal expense on my part, which has undoubtedly saved me several thousand dollars. Thank you Frank, and thank you O’Hare Honda! You have gained a loyal customer for life, and I hope many more similarly satisfied and grateful customers!! More
Have dealt with Honda O'Hare for a long time - they have always done excellent work and have never overcharged. The service has been excellent. Everyone, including the cashiers have always been pleasant a always done excellent work and have never overcharged. The service has been excellent. Everyone, including the cashiers have always been pleasant and have bent over backwards to please. And, on top of it, they wash your car. Great place. More
O'Hare Honda of Des Plaines, IL was very easy to work with. Steve was very responsive to my inquiries on the Internet, and he was very easy to work with throughout the transaction. It makes it very easy with. Steve was very responsive to my inquiries on the Internet, and he was very easy to work with throughout the transaction. It makes it very easy and quick to have the vehicle serviced locally. I'm very pleased with my 2006 Honda Civic. Great product, great gas mileage, and very capable. O'Hare Honda's service department did a great job installing the accessories I ordered at the time I purchased the vehicle. I highly recommend Honda products, and O'Hare Honda of Des Plaines, IL JR More
Besides being close to home,any purchaser wants service with not only a amile but satisfaction so only required maintenance visits are needed. Can't go wrong at this dealership. They also contact you via p with not only a amile but satisfaction so only required maintenance visits are needed. Can't go wrong at this dealership. They also contact you via phone or e-mail. Bet Your Broker doesn't Avery caring facility More
I don't know WHAT the are!?!?!? I got the FULL I don't know WHAT the are!?!?!? I got the FULL inspection, Oil change, oil degreasing, and paid around $150 for a LONG~ trip. the NEXT day, about 5 I don't know WHAT the are!?!?!? I got the FULL inspection, Oil change, oil degreasing, and paid around $150 for a LONG~ trip. the NEXT day, about 500~600 miles away from home car's v-tek that controlls the fuel economy BROKE! I called the service, they are saying that this is NOWAY~ that it is their fault. They are saying that who knows what is going to happen after car has run 600 miles~!! DOES HONDA CARS go BAD every 600 miles?!?!? is this the dealer? or the HONDA? More