AutoNation Honda O’Hare - Service Center

My engine light went on. I was panicking. I went to AutoNation. I did not have an appointment. The service manager Josh took care of me and I was able to get it fixed that day AutoNation. I did not have an appointment. The service manager Josh took care of me and I was able to get it fixed that day More

Char is the best. She is very friendly and lets you know step by step about your car. Also she is very good about let you know if car service is running behind. step by step about your car. Also she is very good about let you know if car service is running behind. More

Service was great. Took care of issue. Will need to return for warranty item, but dealer service was acceptable. return for warranty item, but dealer service was acceptable. More

Had a appointment for service and waited in line when it was my turn to be taken I was passed up and asked to wait again so the person who took care of me the last time can wait on me ? I was not happy with was my turn to be taken I was passed up and asked to wait again so the person who took care of me the last time can wait on me ? I was not happy with that, not a good policy, a young lady by the name of Kim Soto sensed my my anger and stepped up and got me in and out of there, she is the reason I will continue to go there and hope she is recognized for being a stellar employee. She personally gets a 5 star ⭐️ ⭐️⭐️⭐️⭐️ rating from me More

Very good service from Char. She is helpful and respectful. I am always pleased when I can get Char. respectful. I am always pleased when I can get Char. More

Great delay to receive a car, did not receive the discount promised, overall very bad experience and I would not consider for my next service. discount promised, overall very bad experience and I would not consider for my next service. More

On August 4, 2021 I found Kimberly Soto to be the most courteous & capable Service Advisor I have experienced at any Dealership over many decades.. courteous & capable Service Advisor I have experienced at any Dealership over many decades.. More

Michelle Freeman in service department is knowledgeable and friendly. She answered all of our questions. Like always, we are happy about the service and the price for the parts. and friendly. She answered all of our questions. Like always, we are happy about the service and the price for the parts. More

The maintenance representatives listen carefully to their customers and provide options and solutions to customers. customers and provide options and solutions to customers. More

Very accommodating and efficient. Answered my questions and helped with scheduling. and helped with scheduling. More