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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
784 Reviews

784 Reviews of AutoNation Honda O’Hare - Service Center

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August 13, 2021

Mainly went in to get transmission maintenance and brakes done. Service advisor was very pleasant and helpful and provided list of areas that need work eventually. Work was done on time as they said. But wa More

by ahcfn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Gauer, Bruce Breckenfelder
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 13, 2021

Easy in. Clean drop off service area. My discounts I had were accepted without an issue. Char was professional. Got vehicle back sooner than expected. More

by Paw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi Paw, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 12, 2021

I went in mainly for fixing my car's tire rupture. The employees at AutoNation Honda helped me fix my car and also they inquired whether i wanted to service my car. They were really friendly. They fixed a More

by sonureji.k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Russell, Bruce Breckenfelder
Aug 17, 2021 -

AutoNation Honda O’Hare responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2021

Very good service and the customer support was very helpful More

by Miltos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Gallegos
Aug 13, 2021 -

AutoNation Honda O’Hare responded

Hi Miltos, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2021

Friendly staff and answered my questions about the service I brought the car in More

by Morenoangeles039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Aug 13, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 11, 2021

service writer was nice and work done correctly, service writer was nice and work done correctly, service writher was nice and work was done correctly More

by tgallagh22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian russell
Aug 13, 2021 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2021

60 dollars for oil change and 30 for tire rotation thats too much they did not even gave me one free first oil change like other dealears do. More

by Hsus.dogsandme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda O'Hare 2138 take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to us. We would appreciate the chance to turn your experience around.

August 10, 2021

had a 2:00pm appointment for recall that should take 1 1/2 hrs. was there for 3 1/2 hrs. and seen my keys on the desk and had to have a another person text the lady to come and check me out. poor service More

by mooose3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bruce Breckenfelder
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda OHare take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (847) 474-4048 to discuss what we can do to help.

August 10, 2021

The service was done promptly and the car runs great. The Service Manager and Advisor were courteous and took the time to make sure my vehicle was up to date on recommended service. Thank you More

by Honda Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Gallegos
Aug 13, 2021 -

AutoNation Honda O’Hare responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 10, 2021

Your costumer representative didn’t respect my decision. She is disrespectful, not supportive, and Rude. More

by hellivie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Young lady at the first table on the day of f my service
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda OHare take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 474-4048 to discuss what we can do to help.

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