AutoNation Honda O’Hare - Service Center

Charlene Gauer was honest, did an amazing job and was very helpful. I will definitely keep returning for additional vehicle maintenance. very helpful. I will definitely keep returning for additional vehicle maintenance. More

My experience last visit was good. They have always treated me very well. The only negative thing I could say is that the waiting time for service on my vehicle is long. treated me very well. The only negative thing I could say is that the waiting time for service on my vehicle is long. More

Charlene Gauer is a pleasure to work with. Always explains everything and is your advocate. Car was done in less time than promised. explains everything and is your advocate. Car was done in less time than promised. More

Charlene Gauer is always efficient and takes time to Charlene Gauer is always efficient and takes time to explain what is needed at the time of service. I wait while my car is being serviced and the wai Charlene Gauer is always efficient and takes time to explain what is needed at the time of service. I wait while my car is being serviced and the waiting are is pleasant and quiet. More

DeMarcco is one of the kindest, most genuine service representatives I’ve ever worked with. He is thorough, explains everything before any work is done, and really cares about what you can or cannot aff representatives I’ve ever worked with. He is thorough, explains everything before any work is done, and really cares about what you can or cannot afford to fix at the time of service. From oil changes to new brakes, I will ask for him every time I visit AutoNation going forward. More

Ohare Honda was quick to get me in and evaluate the issue I was having with our 2011 Pilot. However, after the assessment is where I felt I was mislead. The estimate for the repair was quoted but what was i I was having with our 2011 Pilot. However, after the assessment is where I felt I was mislead. The estimate for the repair was quoted but what was included in the repair was not fully represented. The dealer also did not indicate that there would be a service fee nor amount for evaluating the vehicle in the event we decided not do go forward with the repair. The dealer should have been transparent on the costs of evaluating the issue. More

Charlene Gauer always efficient and helpful. Charlene always great as usual. Charlene also got me in and out quickly. always great as usual. Charlene also got me in and out quickly. More

Busy dealership but got me in ASAP that day to have a new car made, Thanks ! car made, Thanks ! More

The staff was very helpful. The work was does well and in a timely manner. a timely manner. More

Drive a long way to come to this dealership. Always a great experience! Great place to do business great experience! Great place to do business More