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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
786 Reviews

786 Reviews of AutoNation Honda O’Hare - Service Center

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December 11, 2021

Charlene was very informative and keep me informed about what was being done to my car. More

by macinav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Gauer
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Dec 13, 2021 -

AutoNation Honda O’Hare responded

Hi Macinav, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2021

Michele Freeman is outstanding in customer care. I now look forward to taking my car in for service. I never have before! Thank you, Michelle. More

by Bernadette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Freeman
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Dec 11, 2021 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Dec 11, 2021 -

Bernadette responded

When I brought my car in before having Michele, one of the servicemen told me something that was absolutely incorrect. After that I felt hesitant about bringing the car in. Having Michele changed that. She really cares about the customer and explains everything very well. I'm so happy she's part of your team!

December 08, 2021

This dealership always does an excellent job. I get taken care of right away and I am updated on the status of the work being done. The waiting area is always clean and comfortable. My service advisor was De More

by joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarcco Drummer - Rated five stars
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Dec 08, 2021 -

joanne responded

AutoNation Honda O’Hare always does an excellent job taking care of my auto service needs. The advisors are friendly and professional. Demarcco was my service advisor and updated me on the status of the work. He was a pleasure to work with.

December 08, 2021

Auto nation service was good and the support person has handled my queries very well. Thank you again for your help. More

by Sai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
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Dec 10, 2021 -

AutoNation Honda O’Hare responded

Hi Sai, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2021

Excellent I had no problems. Everything was done very well & he service guy was very kind. More

by Mishka68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youseff
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Dec 10, 2021 -

AutoNation Honda O’Hare responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2021

Very friendly staff. They repair the vehicle in a very timely manner. Avery professional staff. More

by Smanary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Freeman
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Dec 10, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2021

I arrived ahead of schedule and was taken care of right away. She was very helpful, polite, and answered all my questions More

by knutelama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Soto
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Dec 08, 2021 -

AutoNation Honda O’Hare responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 05, 2021

We brought our car in for its 2nd oil change and a tire rotation. CHAR took care of us and was right on spot how long it would take. We were able to sit in the showroom and wait for the car. We even got to More

by pat4709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAR
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Dec 07, 2021 -

AutoNation Honda O’Hare responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 04, 2021

Char Gauer did a great job providing and explaining services needed for my vehicle. She was very helpful. Thank you! More

by vincepasia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
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Dec 07, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

Great service I will come back they do a good job and very respectful and friendly More

by Roberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Foresta, Job Alex, Marc Brescia, John Azpuru, Gina DiGiacomo, Char Gauer, Bruce Breckenfelder, Sydney Thorp
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Dec 06, 2021 -

AutoNation Honda O’Hare responded

Hi Roberto, we're glad you had such a wonderful experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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