AutoNation Honda O’Hare - Service Center
Des Plaines, IL
786 Reviews of AutoNation Honda O’Hare - Service Center
The car has always been serviced at Honda O'Hare since purchase in 2014. The service techs are well versed in their knowledge and understanding of repair work. purchase in 2014. The service techs are well versed in their knowledge and understanding of repair work. More
Kim Soto has been my Service Advisor the last 3 times I have been in for service and repair. She is very efficient and knows her work as well as being a very pleasant, smart and likable young lady who is have been in for service and repair. She is very efficient and knows her work as well as being a very pleasant, smart and likable young lady who is a pleasure to work with. I will request her to be my advisor in all future visits. More
I was in a fender bender and Autonation worked along side with StateFarm to get my car running mechanical and body damage was taken care of and they also kept me up to date with the whole process. Highly rec with StateFarm to get my car running mechanical and body damage was taken care of and they also kept me up to date with the whole process. Highly recommended to my family and friends. More
called to make appt. spoke to Laurie and she set me up right away and was very nice, she even checked for me if the part was available and it was, then Kimberly took over spoke to Laurie and she set me up right away and was very nice, she even checked for me if the part was available and it was, then Kimberly took over to get my tail light fixed. everything went very well i was only waiting 1 hour. More
Took my car for it’s regular maintenance and when I got there was greeted by Yousef. He was very friendly and went through the service in detail. My wait time was approximately as he stated 1 1/2 hr. They there was greeted by Yousef. He was very friendly and went through the service in detail. My wait time was approximately as he stated 1 1/2 hr. They had fresh coffee in the wait area, which was clean and comfortable. This has been my 4th time here and each time my experience has been pleasurable! More
I recently went into Autonation Honda for a service to remove the splash guard that protects the undercarriage of my car since it was practically dragging on the ground. The service advisor advised me tha remove the splash guard that protects the undercarriage of my car since it was practically dragging on the ground. The service advisor advised me that the part will need to be replaced for a fee or be removed. I opted to have the part removed and figure out the replacement later on. After waiting 2.5 hours, I was told they removed "what they could" off the splash guard. The next day, that same sound was heard again so I'm questioning whether this dealership is reliable in their service since they clearly did not remove the splash guard. Very disapointed. More