AutoNation Honda O’Hare - Service Center
Des Plaines, IL
784 Reviews of AutoNation Honda O’Hare - Service Center
I appreciated the Lyft rides instead of having to wait while I had service done. Jasmine in service department was amazing. So nice and knowledgeable! while I had service done. Jasmine in service department was amazing. So nice and knowledgeable! More
Every since I’ve had my vehicle which was purchased in 2016 brand new, I’ve had issues two years after purchase, and I’ve been having a hard time getting the situations fixed 2016 brand new, I’ve had issues two years after purchase, and I’ve been having a hard time getting the situations fixed More
They. We’re excellent , professional accountability , along with friendly ness and understanding and timeliness with everything We’re excellent , professional accountability , along with friendly ness and understanding and timeliness with everything More
Jordan provided exceptional customer service. Keep me informed on everything with my vehicle. Very professional and knowledgeable, took extra care to make sure my vehicle was washed and acceptabl Keep me informed on everything with my vehicle. Very professional and knowledgeable, took extra care to make sure my vehicle was washed and acceptable. More
They lied to me about work that needed to be done and expected me to pay over $900 for service guy who writes up the work orders was very very rude to me. Should not be working at this dealership very un expected me to pay over $900 for service guy who writes up the work orders was very very rude to me. Should not be working at this dealership very under trained as to how to deal with customers very disrespectful will never use the service department again service advisor and mechanic lied to me about the work that needed to be done. Never once was I offered a wheel balancing that I had to go to just tires for paid $86 for the repair and now my truck is working fine. I was told I needed to Brand new rims on the driver side. More
I've had good experiences with the mechanical work I've had done over the years, however the customer service has become terrible. No one returns phone calls or will physically answer the phone including e had done over the years, however the customer service has become terrible. No one returns phone calls or will physically answer the phone including every manager that I tried to talk to. It's unfortunate and very aggravating. When I left a message for the general manager - I didn't receive a return call either. More
This dealership has amazing customer service! ! Everything was explained for me to understand and I don’t feel like I was taken advantage of. ! Everything was explained for me to understand and I don’t feel like I was taken advantage of. More