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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
784 Reviews

784 Reviews of AutoNation Honda O’Hare - Service Center

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June 03, 2022

Josh was extremely helpful, explained everything and put us at ease about the many dashboard lights that were coming on. Got us fixed up in 24 hours before our road trip. Thanks Josh! More

by Robert Chase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 06, 2022 -

AutoNation Honda O’Hare responded

Hi Robert, thank you for your kind review; we are happy to pass along your comments to Josh here at AutoNation Honda O'Hare! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 02, 2022

I was very unhappy with my last service appointment. I made an appointment for an oil change and arrived early. I was there for five hours! It was very gracious of the dealership to offer a discount More

by d.rossi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kimberly Soto
Jun 05, 2022 -

AutoNation Honda O’Hare responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (847) 474-4048 -- we hope to hear from you soon.

Jun 06, 2022 -

d.rossi responded

I tried calling but “this system was unable to handle my call”. Thanks!

June 01, 2022

Easy to make service appointment and was handled very courteously by the attendant. Kept me informed regarding the progress of the service being completed. More

by Dick.neswold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember but very good.
Jun 04, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 30, 2022

The service Advisor was cordial and helpful, she made the service experience a smooth and great one More

by adeabraham2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Jun 01, 2022 -

AutoNation Honda O’Hare responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 26, 2022

Great Service Department. Yousef was a great help and communication was on point! in and out with no issues. Would recommend to friends and family. More

by ajmhondasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef
May 28, 2022 -

AutoNation Honda O’Hare responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda O'Hare. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2022

All purchase procedures takes on hours very friendly service no gimmicks I buy Land Rover 2 days after has a engine problem I call them they say no problem bring the vehicle to mechanic shop we put new More

by arikan38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert salesman
May 27, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2022

Demarrco is the best! I came in without an appointment my battery was dying. He took me in right away and was super helpful. More

by lisajjp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarrco
May 24, 2022 -

AutoNation Honda O’Hare responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

May 23, 2022

I have no complaint and was in and out as promised by Demarco, a little disappointed the interior was not swept out as was done at the previous dealership I worked with but the exterior was washed. More

by Chris.Sico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarco
May 23, 2022 -

Chris.Sico responded

Review

May 23, 2022

I had an early appointment, 7:00 AM and was out in a little over an hour which was great. I don't have the the name of the service lane person I dealt with but he did a great job. My appointment was for More

by dpdoering1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't have his name with me
May 24, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 23, 2022

Trying to set-up an appointment was terrible. Once I arrived the attention was much better. More

by potomac1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen
May 25, 2022 -

AutoNation Honda O’Hare responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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