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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
784 Reviews

784 Reviews of AutoNation Honda O’Hare - Service Center

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July 06, 2022

Friendly advisor Kimberly Soto. She explained very well what needed for my car. Nice facility with free snacks and coffee More

by jdabulencia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Jul 07, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 05, 2022

Such a joy not to be "talked down to" or get "eye rolls" because I'm an older woman asking what are probably annoying simple questions. Staff extremely friendly/upbeat which is hard to find in these trying More

by eeniesue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen Meredith
Jul 05, 2022 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 30, 2022

Good communication skills exhibited by service department make it easier to understand work that was done More

by marty.laury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Jul 01, 2022 -

AutoNation Honda O’Hare responded

Hi Marty, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 25, 2022

Easy to get appointment. Staff is courteous. I haven’t had any problems with the service provided More

by Wiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef
Jun 28, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 24, 2022

Easy to setup the service appointment. They even accommodate the last minute request to change the appointment time. Exceptional service! More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
Jun 26, 2022 -

AutoNation Honda O’Hare responded

Hi Jay, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 24, 2022

I brought my car in because the different mitigation sensors were going off as I was driving. I didn't have an appointment but they were able to see my car and take care of the problem. I had it back More

by cindylpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Jun 26, 2022 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2022

Great experience once again, friendly staff and I love how they try to keep you up to date with things that need to be changed soon. More

by José
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Jun 26, 2022 -

AutoNation Honda O’Hare responded

Hi José, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 22, 2022

I don't feel the agents knew what they were talking about when it came to my car needs. The manager does, but it's hard to talk with an agent when they are not the ones working on your car. They do get back More

by karenlucas27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 24, 2022 -

AutoNation Honda O’Hare responded

Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 474-4048 to discuss what we can do to help.

June 20, 2022

Fast, professional service! ! Very happy with my experience and the coffee is nice and hot!! More

by Papat77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarco
Jun 20, 2022 -

Papat77 responded

This is my review!!

June 20, 2022

Excellent service and I highly recommend this dealership for repairs and maintenance Very knowledgeable and responsive More

by Tom G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Grant
Jun 22, 2022 -

AutoNation Honda O’Hare responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Honda O'Hare and we hope to be of service again in the future. Take care!

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