AutoNation Honda O’Hare - Service Center
Des Plaines, IL
788 Reviews of AutoNation Honda O’Hare - Service Center
MOSTLY the dealership is not bad. After service the vehicle was moved to the parking lot and customer waiting for the car. Key was at service station and I had to walk up and down t After service the vehicle was moved to the parking lot and customer waiting for the car. Key was at service station and I had to walk up and down to lacate and get my keys back. While driving I found that the lubricant was only 30% which told me that I need an oil change again. I drove back to the dealership and was told that it was not reset and service person will reset it. Later they reset the screan. I am not yet sure why these mess and why a costumer has to drive the car back to get a result. SORRY IF YOU CAN NOT CONSUME THIS RATING . I DO NOT LIKE TO SEE ANOTHER UNSATISFIED CUSTOMER FOR REASONS THAT CAN BE EASLY FIXED. More
Diagnosis was accurate, but was able to get work done for 50% cheaper at local mechanic. Honda parts were not used but just required back brake pads, machine of rotors, and 2 new calipers. 50% cheaper at local mechanic. Honda parts were not used but just required back brake pads, machine of rotors, and 2 new calipers. More
ALWAYS great service! Staff is routinely customer-focused, efficient and friendly. Been coming here since 1097. VERY SATISFIED!! Staff is routinely customer-focused, efficient and friendly. Been coming here since 1097. VERY SATISFIED!! More
Great, personable service department that takes care of customers in a quick, professional manner, especially the leadership of the department. customers in a quick, professional manner, especially the leadership of the department. More
I arrived for an oil change, without an appointment. Was not aware of necessity of appointment. The job as done expeditiously - as has most of the work on this vehicle. Thanks Was not aware of necessity of appointment. The job as done expeditiously - as has most of the work on this vehicle. Thanks More
Many thanks to Demarcco and the leadership in the Service Department! Thank you for making me feel like family and not like just another customer. Team, keep up the excellent work! Department! Thank you for making me feel like family and not like just another customer. Team, keep up the excellent work! More