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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
788 Reviews

788 Reviews of AutoNation Honda O’Hare - Service Center

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August 01, 2022

AutoNation went out of their way to fix My Honda car. It exceeded my expectations. Thank you Kim and others for all of your help. More

by IM H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim and many others
Aug 03, 2022 -

AutoNation Honda O’Hare responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 31, 2022

They are expert in their job that’s why Work is done faster or quickly More

by Jack N Poy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I Forgot their names
Aug 02, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2022

MOSTLY the dealership is not bad. After service the vehicle was moved to the parking lot and customer waiting for the car. Key was at service station and I had to walk up and down t More

by chitt41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure
Aug 03, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda O'Hare take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 474-4048. We hope to hear from you.

July 29, 2022

Diagnosis was accurate, but was able to get work done for 50% cheaper at local mechanic. Honda parts were not used but just required back brake pads, machine of rotors, and 2 new calipers. More

by robertcacini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim
Aug 01, 2022 -

AutoNation Honda O’Hare responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 474-4048 to discuss what we can do to help.

July 29, 2022

ALWAYS great service! Staff is routinely customer-focused, efficient and friendly. Been coming here since 1097. VERY SATISFIED!! More

by mkathryn7707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen, Charlie
Aug 02, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda O'Hare! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2022

Great, personable service department that takes care of customers in a quick, professional manner, especially the leadership of the department. More

by juliegalluzzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department head who wears the white shirt, glasses and gray/white hair
Aug 02, 2022 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 28, 2022

Always satisfied with the service. Service is fast and always keeps me up to date on what services are needed for my car. More

by José
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Aug 02, 2022 -

AutoNation Honda O’Hare responded

Hello José, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda O'Hare. Please don't hesitate to reach out if there's anything additional we can do for you.

July 26, 2022

I arrived for an oil change, without an appointment. Was not aware of necessity of appointment. The job as done expeditiously - as has most of the work on this vehicle. Thanks More

by dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry, do not recall name
Jul 29, 2022 -

AutoNation Honda O’Hare responded

Hi Dan, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

July 25, 2022

Many thanks to Demarcco and the leadership in the Service Department! Thank you for making me feel like family and not like just another customer. Team, keep up the excellent work! More

by Oso Pianoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarcco, Ray
Jul 28, 2022 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 24, 2022

You were very honest about what my card needed and I appreciated that the service was great and fast More

by Blarkin1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef alwari
Jul 27, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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