AutoNation Honda O’Hare - Service Center
Des Plaines, IL
784 Reviews of AutoNation Honda O’Hare - Service Center
I have been coming to this dealer every year for checkups since I bought my Honda Civic 2009; I have had nothing but excellent service with very competent employees. since I bought my Honda Civic 2009; I have had nothing but excellent service with very competent employees. More
I have always receive great service from the sales staff as well as the service staff. They have also given me better sales prices than other dealerships. as well as the service staff. They have also given me better sales prices than other dealerships. More
The staff is alarmingly rude. Emmy daughter arrived to pick up her car and was told “I can’t attend you at this time, I’ve very busy with other things.” Every employee she encount Emmy daughter arrived to pick up her car and was told “I can’t attend you at this time, I’ve very busy with other things.” Every employee she encountered was more and more rude, and this is a recurring issue every time we get serviced. It takes hours for something as simple as an oil change. I sincerely hope they find new employees that have at least an ounce of kindness or they’re better trained. More
MOSTLY the dealership is not bad. After service the vehicle was moved to the parking lot and customer waiting for the car. Key was at service station and I had to walk up and down t After service the vehicle was moved to the parking lot and customer waiting for the car. Key was at service station and I had to walk up and down to lacate and get my keys back. While driving I found that the lubricant was only 30% which told me that I need an oil change again. I drove back to the dealership and was told that it was not reset and service person will reset it. Later they reset the screan. I am not yet sure why these mess and why a costumer has to drive the car back to get a result. SORRY IF YOU CAN NOT CONSUME THIS RATING . I DO NOT LIKE TO SEE ANOTHER UNSATISFIED CUSTOMER FOR REASONS THAT CAN BE EASLY FIXED. More
Diagnosis was accurate, but was able to get work done for 50% cheaper at local mechanic. Honda parts were not used but just required back brake pads, machine of rotors, and 2 new calipers. 50% cheaper at local mechanic. Honda parts were not used but just required back brake pads, machine of rotors, and 2 new calipers. More