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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
784 Reviews

784 Reviews of AutoNation Honda O’Hare - Service Center

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August 09, 2022

Professional timely and clean dealership. They go above and beyond to ensure customers are taken of and service is completed. More

by Kmzatz25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef and Mike
Aug 12, 2022 -

AutoNation Honda O’Hare responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2022

I have been coming to this dealer every year for checkups since I bought my Honda Civic 2009; I have had nothing but excellent service with very competent employees. More

by Lzmall54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Soto....very sharp and efficient and easy to work with
Aug 08, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 05, 2022

I have always receive great service from the sales staff as well as the service staff. They have also given me better sales prices than other dealerships. More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember now.
Aug 08, 2022 -

AutoNation Honda O’Hare responded

Hi Ernie, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

August 04, 2022

Friendly staff,everybody so professional,clean installations,fast service,really happy every time i go there More

by Cyberrd82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly soto
Aug 08, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2022

The staff is alarmingly rude. Emmy daughter arrived to pick up her car and was told “I can’t attend you at this time, I’ve very busy with other things.” Every employee she encount More

by jaiada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Aug 05, 2022 -

AutoNation Honda O’Hare responded

Hi, we are deeply disappointed by your experience at AutoNation Honda O'Hare. If you'd like, please contact our General Manager at (847) 474-4048. We'd appreciate the chance to make your experience a positive one.

August 01, 2022

Fast and courteous service from everyone and the car came back clean with all services explained More

by nickiacullo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terell
Aug 03, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 01, 2022

AutoNation went out of their way to fix My Honda car. It exceeded my expectations. Thank you Kim and others for all of your help. More

by IM H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim and many others
Aug 03, 2022 -

AutoNation Honda O’Hare responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 31, 2022

MOSTLY the dealership is not bad. After service the vehicle was moved to the parking lot and customer waiting for the car. Key was at service station and I had to walk up and down t More

by chitt41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure
Aug 03, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda O'Hare take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 474-4048. We hope to hear from you.

July 31, 2022

They are expert in their job that’s why Work is done faster or quickly More

by Jack N Poy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I Forgot their names
Aug 02, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2022

Diagnosis was accurate, but was able to get work done for 50% cheaper at local mechanic. Honda parts were not used but just required back brake pads, machine of rotors, and 2 new calipers. More

by robertcacini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim
Aug 01, 2022 -

AutoNation Honda O’Hare responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 474-4048 to discuss what we can do to help.

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