AutoNation Honda O’Hare - Service Center

Did not talk to me face to face even though I was waiting there, all done through text, I was not given a choice. Machined my rotor out of spec so I needed to replace, car only has 30000 miles. Meant to only there, all done through text, I was not given a choice. Machined my rotor out of spec so I needed to replace, car only has 30000 miles. Meant to only replace my brake pads, but because all communication was done through text there was a miscommunication and they gave me all new brakes. I won't be back. More

Great service. Friendly technicians. The Work was completed on time as promised. No surprises. Good contact Friendly technicians. The Work was completed on time as promised. No surprises. Good contact More

They have this cool new system where they do a video assessment of the vehicle that you watch before services are done. assessment of the vehicle that you watch before services are done. More

Able to get serviced once I pulled my car into service center. Given information on process. center. Given information on process. More

Had the pleasure of having Yousef assist me with my appointment on Nov.03, 2022..the professionalism on his part was exceptional..very attentive to what was need for my car..he pointed out the recomme appointment on Nov.03, 2022..the professionalism on his part was exceptional..very attentive to what was need for my car..he pointed out the recommendations needed and very detailed on answering my questions..because of Yousef I will highly recommend and go back in the future.. More

Very quick and professional service,shuttle service provided for your convenience Very quick turnaround car done in one day provided for your convenience Very quick turnaround car done in one day More

We had our Honda Passport towed in due to it not starting. We were told that the battery was no longer holding a charge and that it needed to be replaced. We were also advised that the front tires starting. We were told that the battery was no longer holding a charge and that it needed to be replaced. We were also advised that the front tires had lower tread than the rear and that a tire rotation and an alignment along with a fluid service were recommended especially before winter. All of the work was done at a reasonable price and our vehicle was ready at the time we needed to pick it up. Our service advisor was both helpful and professional. More

Careful attention to customer, good communication and provides good documentation on what needed to be done and cost estimates. provides good documentation on what needed to be done and cost estimates. More

Great experience as always with AutoNation Honda O'Hare. Service was immediate upon arrival. Yousef was excellent to work with. He explained everything thoroughly (current maintenance, future maintenance, b Service was immediate upon arrival. Yousef was excellent to work with. He explained everything thoroughly (current maintenance, future maintenance, billing, etc.). He even sent me a video link of a tire I asked him to inspect that showed two nail puncture locations. Tire was quickly repaired and I was on my way. Friendly staff. Great follow-up service. Highly recommended. More

AutoNation Honda O'Hare is a wonderful dealership. They deal with all your concerns and explain everything thoroughly. They have videos to explain all the issues for your car and to actually show yo They deal with all your concerns and explain everything thoroughly. They have videos to explain all the issues for your car and to actually show you what they are talking about. I've never had that experience before. I give AutoNation Honda O'Hare all 10's. More