AutoNation Honda O’Hare - Service Center

kimberly soto the service advisor was very helpful and have a lot of knowledge about what i needed for the car during my service appointment have a lot of knowledge about what i needed for the car during my service appointment More

I took my Passport in for wheel alignment. My service rep Kim was friendly, efficient and she provided regular updates on status. My service rep Kim was friendly, efficient and she provided regular updates on status. More

My service advisor was Kimberly. She was very professional. And took care of my service stuff promptly. She was very professional. And took care of my service stuff promptly. More

Did not talk to me face to face even though I was waiting there, all done through text, I was not given a choice. Machined my rotor out of spec so I needed to replace, car only has 30000 miles. Meant to only there, all done through text, I was not given a choice. Machined my rotor out of spec so I needed to replace, car only has 30000 miles. Meant to only replace my brake pads, but because all communication was done through text there was a miscommunication and they gave me all new brakes. I won't be back. More

Great service. Friendly technicians. The Work was completed on time as promised. No surprises. Good contact Friendly technicians. The Work was completed on time as promised. No surprises. Good contact More

They have this cool new system where they do a video assessment of the vehicle that you watch before services are done. assessment of the vehicle that you watch before services are done. More

Able to get serviced once I pulled my car into service center. Given information on process. center. Given information on process. More

Had the pleasure of having Yousef assist me with my appointment on Nov.03, 2022..the professionalism on his part was exceptional..very attentive to what was need for my car..he pointed out the recomme appointment on Nov.03, 2022..the professionalism on his part was exceptional..very attentive to what was need for my car..he pointed out the recommendations needed and very detailed on answering my questions..because of Yousef I will highly recommend and go back in the future.. More

Very quick and professional service,shuttle service provided for your convenience Very quick turnaround car done in one day provided for your convenience Very quick turnaround car done in one day More

We had our Honda Passport towed in due to it not starting. We were told that the battery was no longer holding a charge and that it needed to be replaced. We were also advised that the front tires starting. We were told that the battery was no longer holding a charge and that it needed to be replaced. We were also advised that the front tires had lower tread than the rear and that a tire rotation and an alignment along with a fluid service were recommended especially before winter. All of the work was done at a reasonable price and our vehicle was ready at the time we needed to pick it up. Our service advisor was both helpful and professional. More