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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
788 Reviews

788 Reviews of AutoNation Honda O’Hare - Service Center

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November 21, 2022

Great Service The staff member that I worked with was friendly, courteous, and informative. Also, I really like the new video feature where the mechanic explained any issues or recommendations. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Nov 23, 2022 -

AutoNation Honda O’Hare responded

Thanks so much for the warm recommendation of the team here at AutoNation Honda O'Hare. If you ever need help, just give us a call. Happy motoring!

November 19, 2022

Oil change service should have been done within an hour, it took 2.5 hours when we had confirmed appointment More

by Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarco
Nov 22, 2022 -

AutoNation Honda O’Hare responded

Hello, thank you for taking the time to leave us feedback. Please reach out to us at (847) 474-4048 so we may identify ways to improve your experience.

November 19, 2022

The staff here are very friendly and efficient. They made me feel welcome and they took good care of my vehicle, answer all of my questions. Plus they were done with the service to my vehicle in a More

by Lety Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarco
Nov 23, 2022 -

AutoNation Honda O’Hare responded

Hello Lety, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 17, 2022

Brought my car early in morning for service, received prompt excellent attention. Had maintenance routine done, very happy with the result, car running great. More

by byrond2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Nov 21, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 17, 2022

Demarco, our service advisor, is very knowledgeable and thorough in explaining what needs to be done. He genuinely cares and is ever so patient. I especially appreciate his arranging rides to and from my h More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarco
Nov 21, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your kind review; we are happy to pass along your comments to Demarco here at AutoNation Honda O'Hare! If you ever need help, just give us a call. Happy motoring!

November 14, 2022

JASMINE WHO WAITED ON US WAS VERY HELPFUL AND LET US KNOW EVERYTHING WE NEEDED More

by GUNDAD22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASMINE
Nov 18, 2022 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 12, 2022

All I got to say is that I was very disappointed at my last visit. Left my car for all day and one of my issues wasn't fixed, and when I asked over and over again what I should do I was told literally " I More

by Paulina McBride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know who worked on my car
Nov 21, 2022 -

AutoNation Honda O’Hare responded

Hello Paulina, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (847) 474-4048.

November 11, 2022

Brought my car in for an oil change and some other work. I liked that I was sent a video explaining some additional work that was needed ... and pointed out several things that were fine as is. However, pay More

by Silver Car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeMarco
Nov 21, 2022 -

AutoNation Honda O’Hare responded

Hi, we are deeply disappointed by your experience at AutoNation Honda O'Hare. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (847) 474-4048 -- we hope to hear from you soon.

November 10, 2022

Everyone is nice here. Purchased my pilot and had a recall service. Both experiences were great. More

by emikomichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yusef
Nov 18, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 10, 2022

Yousef was very helpful. He explained everything to me very clearly and he got back to me in a timely manner. More

by mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari was very helpful
Nov 18, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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