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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
784 Reviews

784 Reviews of AutoNation Honda O’Hare - Service Center

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November 28, 2022

had a scheduled time for service and didn’t have to wait. Cost was reasonable and service was outstanding. More

by Tigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef
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Nov 29, 2022 -

AutoNation Honda O’Hare responded

Hi Tigo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 28, 2022

Great customer service! They explained every choice clearly and what I needed to do next. Also they were very polite. More

by floydrutues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Nov 30, 2022 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 24, 2022

Easy to schedule for a drop off and they got the work done in one day. Excellent service More

by Nahid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Nov 25, 2022 -

AutoNation Honda O’Hare responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2022

Quick and thorough oil service with videos to explain the issues. Kim went through the details of the free service contract with me which I didn’t know I had More

by 2022 CRV 0042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Nov 25, 2022 -

AutoNation Honda O’Hare responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda O'Hare. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2022

I'm coming back every year and again, my experience: great service, staff member: very nice, friendly, informative! I was feeling welcome. Thank you Honda Service Staff! More

by annawujczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
Report | Print
Nov 25, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2022

Just got my A1 maintenance code taken care of over the weekend. Service rep, Kim, wad awesome. Very friendly and responsive. The video walk through of the work done was very cool. Like I was right th More

by reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Nov 23, 2022 -

AutoNation Honda O’Hare responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 21, 2022

Great Service The staff member that I worked with was friendly, courteous, and informative. Also, I really like the new video feature where the mechanic explained any issues or recommendations. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Nov 23, 2022 -

AutoNation Honda O’Hare responded

Thanks so much for the warm recommendation of the team here at AutoNation Honda O'Hare. If you ever need help, just give us a call. Happy motoring!

November 19, 2022

Oil change service should have been done within an hour, it took 2.5 hours when we had confirmed appointment More

by Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarco
Report | Print
Nov 22, 2022 -

AutoNation Honda O’Hare responded

Hello, thank you for taking the time to leave us feedback. Please reach out to us at (847) 474-4048 so we may identify ways to improve your experience.

November 19, 2022

The staff here are very friendly and efficient. They made me feel welcome and they took good care of my vehicle, answer all of my questions. Plus they were done with the service to my vehicle in a More

by Lety Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarco
Report | Print
Nov 23, 2022 -

AutoNation Honda O’Hare responded

Hello Lety, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 17, 2022

Brought my car early in morning for service, received prompt excellent attention. Had maintenance routine done, very happy with the result, car running great. More

by byrond2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Report | Print
Nov 21, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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