AutoNation Honda O’Hare - Service Center
Des Plaines, IL
784 Reviews of AutoNation Honda O’Hare - Service Center
From the moment I drive into the service bay, little things like my car door being opened to battery and other under the hood items are checked. Quotes and service times are accurate and honest. I have things like my car door being opened to battery and other under the hood items are checked. Quotes and service times are accurate and honest. I have been to other Honda dealers that have “tried” to take advantage of me. Yousef as my lead contact and the AutoNation team are knowledgeable and customer focused. I come from Lake Geneva WI for service; the Kenosha Honda dealer is sub-par. That speaks for itself! Thank you More
Our vehicle needed a B12 maintenance. They performed all work with additional recommendations. My recommendations are when having the car washed. Please deliver it in a better dried condi They performed all work with additional recommendations. My recommendations are when having the car washed. Please deliver it in a better dried condition. All the wet conditions leave water spots. More
This dealer is excellent. Always on time when you have an appointment. I had asked them to rotate my tires. They sent me a video while I was waiting of my tire measurements Always on time when you have an appointment. I had asked them to rotate my tires. They sent me a video while I was waiting of my tire measurements to show I needed new tires so did not do this service. Told me how much new ones would cost and I told them I wanted to shop around first. There was no pressure to buy them there. Waiting room is very clean with coffee and snacks available. More
Great customer service and follow up! The service team quickly identified the problem and fixed it, a week later though we needed to bring the CRV back in because it was leaking oil. The service team quickly identified the problem and fixed it, a week later though we needed to bring the CRV back in because it was leaking oil. They quickly fixed the problem. More
Make sure you specify which coupon to use if you being one . I brought my car in for an oil change, they found multiple other things that needed work. I initially gave them a coupon for a discounted oil c one . I brought my car in for an oil change, they found multiple other things that needed work. I initially gave them a coupon for a discounted oil change but I also had a coupon for $150 off work more than $500. I asked for the coupon with the best discount and they gave me the $60 dollars off oil change. Left me angry. I discovered after I paid and they said they couldn’t change it because the manager wasn’t there and I already paid. Asked me to come back tomorrow! More