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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

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784 Reviews of AutoNation Honda O’Hare - Service Center

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December 18, 2022

Came in for an oil change. Service was super fast. I was pleased as always. Yousef Alwari is always super helpful and on point. More

by LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
Dec 20, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda O'Hare. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 15, 2022

Excellent service from the time of check in to the time the service is done. Can’t ask for more.❤️ More

by romanarceta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
December 12, 2022

From the moment I drive into the service bay, little things like my car door being opened to battery and other under the hood items are checked. Quotes and service times are accurate and honest. I have More

by Brian Good
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef
Dec 15, 2022 -

AutoNation Honda O’Hare responded

Hi Brian, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 09, 2022

Great customer service, I didn't have to wait at all and my car was ready and sparkling clean! More

by teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeMarcco Drummer
Dec 12, 2022 -

AutoNation Honda O’Hare responded

Hello Teresa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda O'Hare. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.

December 08, 2022

Our vehicle needed a B12 maintenance. They performed all work with additional recommendations. My recommendations are when having the car washed. Please deliver it in a better dried condi More

by clownstuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
Dec 08, 2022 -

clownstuff responded

Our vehicle needed a B12 maintenance. They performed all work with additional recommendations. My recommendations are when having the car washed. Please deliver it in a better dried condition. All the wet conditions leave water spots.

December 05, 2022

This dealer is excellent. Always on time when you have an appointment. I had asked them to rotate my tires. They sent me a video while I was waiting of my tire measurements More

by Lindajwalsh923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef
Dec 08, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

December 05, 2022

Great customer service and follow up! The service team quickly identified the problem and fixed it, a week later though we needed to bring the CRV back in because it was leaking oil. More

by PRasm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Dec 08, 2022 -

AutoNation Honda O’Hare responded

Hi Prasm, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 04, 2022

Our service advisor DeMarco was awesome he did a wonderful job helping us with our recent visit. More

by Fastballfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeMarco
Dec 04, 2022 -

Fastballfc responded

DeMarco is an excellent advisor that truly helps people.

Dec 06, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 30, 2022

Make sure you specify which coupon to use if you being one . I brought my car in for an oil change, they found multiple other things that needed work. I initially gave them a coupon for a discounted oil c More

by wil.yep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
There were 2.
Dec 01, 2022 -

AutoNation Honda O’Hare responded

Hello, we are deeply disappointed by your experience at AutoNation Honda O'Hare. Please call our General Manager at (847) 474-4048 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 29, 2022

Very Good experience. Service Rep and Technician were outstanding and I was happy with service performed on my vehcile. More

by cpd16023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Nov 30, 2022 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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